Consumer Insights Specialist

1 week ago

Bucharest, Bucureşti, Romania R Systems Full time €40,000 - €80,000 per year

We are seeking a skilled and experienced
Dynamics 365 Customer Insights Specialist
to lead and support the implementation, customization, and optimization of Microsoft Dynamics 365 Customer Insights.

The ideal candidate will have a strong background in customer data platforms (CDPs), data integration, and customer journey mapping, with a passion for driving actionable insights from customer data.

Key Responsibilities:

  • Lead the design, configuration, and deployment of Dynamics 365 Customer Insights solutions.
  • Integrate data from multiple sources (CRM, ERP, web, social, etc.) into Customer Insights.
  • Develop unified customer profiles and segments to support marketing, sales, and service initiatives.
  • Collaborate with stakeholders to define KPIs and build dashboards and reports.
  • Customize and extend Customer Insights using Power Platform (Power Automate, Power BI, Power Apps).
  • Ensure data quality, governance, and compliance with privacy regulations.
  • Provide training and support to internal teams on Customer Insights capabilities.
  • Stay current with Microsoft updates and best practices for Customer Insights and related technologies.

Required Qualifications:

  • Proven experience with
    Microsoft Dynamics 365 Customer Insights
    (minimum 2–3 years).
  • Strong understanding of
    CDP concepts
    , customer data modeling, and segmentation.
  • Experience with
    Power Platform
    ,
    Azure Data Services
    , and
    Dynamics 365 CRM
    .
  • Proficiency in
    data integration tools
    (e.g., Azure Data Factory, Power Query).
  • Familiarity with
    data privacy regulations
    (GDPR, CCPA).
  • Excellent communication and stakeholder management skills.
  • Microsoft certifications in Dynamics 365 or Customer Insights are a plus.

Preferred Skills:

  • Experience in
    retail, financial services, or healthcare
    industries.
  • Knowledge of
    AI and machine learning
    capabilities within Customer Insights.
  • Ability to work in
    Agile environments
    and manage multiple priorities.

  • Consumer Insights Specialist

    6 days ago

    Bucharest, Bucureşti, Romania eMAG Full time 120,000 - 150,000 per year

    We're always looking for the onestruly passionateabout their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We've grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.More than 6000 colleagues are part ofeMAG Teams. We strongly believe in...

  • Consumer Insights

    6 hours ago

    Bucharest, Bucureşti, Romania BAT Full time 25,000 - 50,000 per year

    BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it togetherBritish American Tobacco Romania has an exciting opportunity for a Consumer Research...

  • Senior Insights Specialist

    4 days ago

    Bucharest, Bucureşti, Romania Sales Consulting Full time 40,000 - 60,000 per year

    You will implement snacking vision and to drive category growth, you will provide comprehensive reviews and make category-led recommendations. You will ensure that retail and space expertise influences the right decisions on new packaging, shelf, and fixture layout to maximize company distribution. Role description: • Work with customer teams to track...

  • Brand Specialist

    7 hours ago

    Bucharest, Bucureşti, Romania Red Bull Full time €15,000 - €30,000 per year

    The Brand Specialist supports the execution of Red Bull's brand and product strategy across all consumer touchpoints, working in close collaboration with the Brand Manager.Drives awareness and trial by implementing marketing initiatives in line with Red Bull's national business plan — from new product launches to advertising, consumer research, and...

  • Category Insights

    1 week ago

    Bucharest, Bucureşti, Romania MEGA IMAGE - Ahold Delhaize Group Full time 15,000 - 30,000 per year

    Ai nevoie doar de:Atentie la detaliiOrientare spre solutiiAbilitati analiticeCuriozitatePasiune pentru dateAtitudine pozitivade ce Mega Image?Încurajăm și sprijinim diversitatea colegilor noștriRecunoaștem performanța celor mai buniÎn Comunitatea Mega ne definește puterea lui "împreună"Category Insights & Analitycs SpecialistIf you love working...

  • Senior Insights Specialist Romania

    2 weeks ago

    Bucharest, Bucureşti, Romania Mondelēz International Full time €30,000 - €60,000 per year

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.You are the custodian of space for Mondelēz International products in all our retail environments. To implement our snacking vision and to drive category growth, you provide comprehensive reviews and make category-led...

  • Senior Insights Specialist Romania

    2 weeks ago

    Bucharest, Bucureşti, Romania Mondelēz International Full time €30,000 - €60,000 per year

    Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.You are the custodian of space for Mondelēz International products in all our retail environments. To implement our snacking vision and to drive category growth, you provide comprehensive reviews and make category-led...

  • Category Insights

    1 week ago

    Bucharest, Bucureşti, Romania Mega Image Full time €104,000 - €130,878 per year

    Ai nevoie doar de:Atentie la detaliiOrientare spre solutiiAbilitati analiticeCuriozitatePasiune pentru dateAtitudine pozitivade ce Mega Image ?Încurajăm și sprijinim diversitatea colegilor noștriRecunoaștem performanța celor mai buniÎn Comunitatea Mega ne definește puterea lui "împreună"Category Insights & Analitycs SpecialistIf you love working...

  • Category Insights

    1 week ago

    Bucharest, Bucureşti, Romania MEGA IMAGE - Ahold Delhaize Group Full time 30,000 - 60,000 per year

    If you love working with data, creating analyses, and turning numbers into insights that matter, we've got the perfect role for youWe're looking for aCategory Insights & Analytics Specialistto help us transform data into actionable recommendations that our business managers can apply directly. You'll have the chance to contribute to strategic decisions,...

  • Marketing Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania Samsung Electronics Full time 35,000 - 45,000 per year

    Position SummaryAs a Marketing Specialist, you will be responsible for the strategic planning, execution and optimization of marketing activities across Samsung Members (own app), Samsung Rewards loyalty program and collaboration with Samsung Community Manager. Your mission is to drive consumer engagement, retention, and loyalty, while ensuring brand...