O2C / R2R Transformation Consultant

What do you need to start?

• Proven experience (at least 3 - 5 years) and strong process knowledge within finance following area: Order-to-Cash (O2C) / Record-to-Report (R2R);
• Experience in process documentation (process flows, narratives, operating procedures, control frameworks) preparation;
• Experience in process mapping in Visio or Business Optix or Signavio (or similar) including BPMN notation awareness;
• Continuous Improvement and Innovation mindset and experience;
• Good communication and presentation skills;
• Ready for project type of work, with frequent Client interactions;
• Knowledge and hands on experience in at least one of the ERPs: S4H, SAP ECC or Oracle;
• Awareness of non-ERP process supporting tools within O2C / R2R area of expertise (i.e. Blackline, High Radius, Trintech, Serrala SaaS Platforms etc.);
• Awareness of Intelligent Automation and Robotics Process Automation capabilities including Gen AI & Agentic;
• Awareness of GBS / SSC / BPO operating models & industry;
• Demonstrate proactiveness and self-reliant approach to work with limited supervision;

It's not essential, but nice to have:

• Transition and other types of project work experience with exposure to Client;
• Experience in participation or conducting workshops and meetings with 5+ people;
• Implementation experience of ERP tools or non-ERP process supporting / management tools;
• Process and technology benchmarking assessment experience.

As a Business Transformation Consultant you will have a chance to:

• Participate in the process and technology transformation projects within Finance, supporting Transformation Senior Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients;
• Participate in the projects that may be related but not limited to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP / Platform solutions implementation, Gen AI / Agentic implementation, transition, training delivery, change management and similar;
• Learn and apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking / ESOAR) to the area of expertise for the continuous improvement and transformation purposes;
• Prepare and own certain project deliverables related to documentation of identified process challenges, potential improvements and benefits, business requirement documents, solution documents, technical designs, benchmarking report out;
• Support data gathering as well as various analyses that will lead towards identification of improvement recommendation for clients;
• Under close supervision and guidance of project manager - make convincing presentations and put own ideas forward to Client;
• Support facilitation of meetings within own business area, as well as lead part of the meetings and presentations under supervision and guidance of project manager;
• Learn the consulting techniques related to problem solving, design thinking, selling, and delivery of convincing presentation of your ideas;
• Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise;
• Build knowledge and understanding of our market-leading assets and methods (e.g., Digital Global Enterprise Model (DGEM), S4 transformation, ESOAR transformation method, RPA Technologies, etc.);
• Be part of the projects for external Clients as well as for internal Capgemini Business Services Engagements;
• Participate in the Target Operating Model and Process Design workshops, supporting the documentation of agreed solutions and decisions;
• Support development of transformational assets and methods; contribute to product development in his/her area of expertise;
• Utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey;
• Interact with the corresponding Client Subject Matter Experts and collaborate with Client in order to complete the assigned deliverables;
• Actively build valuable relationships with joint team members and with clients at peer level.

Who are we?

Capgemini
Intelligent Finance & Accounting Operations Project and Consulting Team (IFAO P&C)
helps organizations worldwide on their transformation journeys toward increased efficiency, effectiveness, control and competitiveness of their Finance departments, as well as towards improved customer experience, customer satisfaction and growing the core business of our Clients. We provide innovative process, organizational and technological solutions to demanding problems, solutions which are often recognized as trailblazing. We promise and deliver Frictionless Finance solution for our Clients.

We are trusted advisors to our Clients, as our Consultants have hands-on experience and are true experts in the field. We are partnering with external market leading technology vendors, we are exploring new AI technologies as well as collaborate with other Capgemini Business Units to bring the best out of Capgemini Group to our Clients. We believe the collaboration is key, and it is from this source that all else springs. It is only through working closely with each other, and closely listening and responding to our Clients that we can achieve the results we're become known for.

This is a great opportunity for your career to lift into an accelerated flight path. You will gain first hand knowledge and experience of the latest finance process and technology developments and you will have a unique chance to be part of the innovation process within Capgemini Business Services.