O2C / P2P / R2R Transformation Manager

As a Business Transformation Manager you will have a chance to:

• Drive and lead process and technology transformation projects within Finance, supporting Transformation Consultants in the successful development and delivery of the project deliverables;
• Sell & deliver projects that may be related to target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC setup, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar;
• Utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey;
• Interact with the corresponding Client senior stakeholders and collaborate with the Client to complete the assigned deliverables & drive transformation agenda;
• Keep abreast of technology technological developments, their strengths and weaknesses, and suggest technology-related improvements within the given area of expertise;
• Apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking, ESOAR) to the area of expertise for the continuous improvement and transformation purposes;
• Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise. Keep abreast of technology technological developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise;
• Analyze data and information received from Client, utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey;
• Organize and facilitate client meetings within own business area, driving towards consensus and agreement of all stakeholders;
• Actively support development of transformational assets and methods; contribute to product development in his / her area of expertise. Identify new product opportunities and work towards its design;
• When requested, actively engage on pursuits, bids, and up-sell opportunities developing impactful content and demonstrating commercial awareness / acumen.

What do you need to start?

• Proven experience (at least 5 - 7 years) and strong process knowledge within finance following area Order-to-Cash (O2C) / Procure-to-Pay (P2P) / Record-to-Report (R2R). Including extensive experience as part of Transformation / Continuous Improvement Teams / Roles, Not only Operations;
• Proven experience in one of the following roles: Cross Stream Project Lead / Multi-Tower Solution Lead for at least 5 years
• Proven evidence of leading transformation projects across finance and accounting streams, with full e2e accountability for the project deliverables, team, timeline & budget;
• Proven evidence of leading transformation projects including design & implementation ideally across various industries;
• Continuous Improvement, Client value and Innovation mindset with proven benefits delivered. Ability to solve Client challenges with specific solutions proposed and/or delivered, ability to describe pros & cons of a solution(s);
• Good communication and presentation skills. Ability to articulate the recommended solution clearly in the form of presentation (experience on solution identification, approach definition, proposal development, negotiations skills, executive presence & managing senior stakeholders);
• Experience with Shaping Transformation Stories (including participation in Sales process, RFX, Orals);
• Ability to articulate the business case for change / implementation of recommended solution;
• Experience in leading & facilitating workshops and meetings;
• Experience in leading roles & positions on project type of work / assignments, with frequent Client interactions (i.e. workshops, presentations, trainings);
• Knowledge and hands on experience in at least one of the ERPs: S4H, SAP ECC or Oracle;
• Very good understanding and / or implementation experience of non-ERP process supporting tools within O2C / P2P / R2R area of expertise (i.e. Blackline, High Radius, Trintech, Serrala SaaS Platforms, Coupa, Ariba etc.);
• Good understanding and deployment experience of Intelligent Automation and Robotics Process Automation capabilities including Gen AI & Agentic;
• Hands on experience with S4H environment & S4H implementation programs;
• Very good understanding and experience in GBS / SSC / BPO operating models & industry;
• Process and technology benchmarking assessment experience;
• Ability to shape transformation story & sell transformation projects leveraging available offers & products;
• High level of consulting skills including hypothesis driven analysis, collaborative meeting management, data collection & diagnostics, storytelling & storyboarding;
• Proven experience in solutioning and process transformation skills with focus on Business Outcomes;
• Experience in process documentation (process flows, narratives, operating procedures, control frameworks) preparation;
• Experience in process mapping in Visio or Business Optix or Signavio (or similar) including BPMN notation awareness.

Who are we?

Capgemini
Intelligent Finance & Accounting Operations Project and Consulting Team (IFAO P&C)
helps organizations worldwide on their transformation journeys toward increased efficiency, effectiveness, control and competitiveness of their Finance departments, as well as towards improved customer experience, customer satisfaction and growing the core business of our Clients. We provide innovative process, organizational and technological solutions to demanding problems, solutions which are often recognized as trailblazing. We promise and deliver Frictionless Finance solution for our Clients.

We are trusted advisors to our Clients, as our Consultants have hands-on experience and are true experts in the field. We are partnering with external market leading technology vendors, we are exploring new AI technologies as well as collaborate with other Capgemini Business Units to bring the best out of Capgemini Group to our Clients. We believe the collaboration is key, and it is from this source that all else springs. It is only through working closely with each other, and closely listening and responding to our Clients that we can achieve the results we're become known for.

This is a great opportunity for your career to lift into an accelerated flight path. You will gain first hand knowledge and experience of the latest finance process and technology developments and you will have a unique chance to be part of the innovation process within Capgemini Business Services.