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Proposal Management Coordinator
36 minutes ago
EMEA Strategic Accounts (SA) Proposal Manager (PM) is represented as internal Vertiv project management function for regional Request for Information (RFI) or Request for Quotation (RFQ) projects. It covers Opportunities related to EMEA Strategic Accounts and contribution of EMEA in Global customer's Opportunities.
Main task is to submit company proposal with best technical and commercial solution within required deadline. This includes coordination and lead of several corporate functions including sales, technical expertise, services expertise, legal requirements, Health & Safety, quality, corporate and social responsibility.
DUTIES & RESPONSIBILITIES:
- follow up on global, pan-European RFQs, coordinating and aligning our global technical, commercial and administrative offers to customer requirements, collaborating with the KAD, Business Units, legal, finance and H&S departments to ensure Vertiv's on-time and competitive bid submissions
- Driving the global sales process ensuring a smooth customer experience across multi-regional projects (US to EMEA, EMEA to Asia, etc) and ensuring timely and effective cross-regional collaboration.
- The Proposal Manager (PM) is assigned to the Opportunity and starts with internal preparations.
- The dedicated PM will contact the responsible KAD/GAD.
- The PM:
- Reads and fully understands all the RFQ documents.
- Identifies the stakeholders and supporting roles.
- Creates the project folder on SharePoint and adds all RFQ documents.
- The PM will set-up the access privileges to the SharePoint folder for all stakeholders and supportive roles.
- Creates the project Time plan.
- Creates the RFQ Deliverables file and assigns the responsible supportive roles.
- Sends an instruction email to all parties involved.
- Organizes a Kick-off meeting with all stakeholders and supporting roles/teams.
- Explains the Ways of Working.
- Presents the Time plan and emphasizes the important dates.
- Presents the RFQ Deliverables file.
- Explains the RFQ rules.
- Assigns tasks to all supporting roles.
- Sales:
- Creates a presentation of the Opportunity and presents it to all stakeholders on the Kick-off meeting based on template provided by PM.
- Creates the RFQ response strategy and presents it on the Kick-off meeting.
- PM updates the RFQ Deliverables file.
- During the RFQ response preparation the PM organizes regular follow up meetings with the stakeholders and supporting roles.
- Collaboration with Sales and supporting roles: Application Engineers, Services Sales...
- Preparation of C1 quote and responsibility for entering transportation prices and Project services
- The PM wraps up the submission documents in a format according to the RFQ rules.
- Sales sends the documents to the customer or uploads on the customer's website or this has been submitted by PM depending on agreement with Sales.
- PM officially closes the case.
- PM calls for feedback/follow-up session where process improvements as well as customer feedback are discussed.
- During this process PM ensures alignment and collaboration with business stakeholders in particular related to price approval
- Customer's purchase platforms updates related to supplier's profile for Vertiv
- Support of e-auctions on customer's purchase portals
Once Sales Key Account Director/ Global Account Director (KAD/GAD) receives the RFQ from the customer, Sales creates an Opportunity/Task in OSC and sends all the RFQ documents to the EMEA SA Proposal Manager Team. This will enables the Proposal Management team to act swiftly in order to fully support the Sales team with preparing the entire RFQ response package.
MINIMUM QUALIFICATIONS:
- PC skills: Active user of Windows, MS Office incl. Excel (A), Word (A), PowerPoint (A), SharePoint, Oracle ERP, OSC and Configure One
- Technical/practical skills: Good analytical skills, Communication skills, Organizational skills
- Core competencies: Customer focus, delivering results and meeting customer expectations, Works autonomously, Applying expertise and technology, Initiative, Creative, Persuasive, Able to deal with conflict, Problem solving, Detail oriented, Flexibility and adaptability in an ambiguous environment, Ability of working within a large and complex organization, Ability of dealing with senior stakeholders internally
BASIC QUALIFICATIONS:
- University degree in Economics or Engineering or equivalent experience
- 2 + years on similar positions.
- Proficiency in English language. Any other foreign language is additional advantage.
- Commercial competence & skills
Mandatory requirements:
- C1/OSC, QMS, EMS, Health & Safety, Ethics and ITC training
The location for the position is Cluj, Romania or Zagreb, Croatia. Some travelling, mainly related to training is required.
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