Helpdesk Support

17 hours ago

Iasi, Iaşi, Romania Bulls IT Services Full time €20,000 - €25,000 per year

Job Brief:Technical Support

Responsibilities:Receive direct client contacts (e.g., via phone, video chat, web portal, email), triage, and provide remote client assistance to solve the issue directly if possible

• Talk to client and understand client problem

• Use the knowledge base available to resolve client-reported problems

• Redirect calls to field engineering support if a field support visit is required

• Escalate to remote expert (Tier 3 / "deep dive" team in future model) as required

• Provide part prediction and/or working/troubleshooting directions for the field engineering team

Skills Required:Candidate must Know Either French or German

  • IT Helpdesk Specialist, EN + DE/FR/IT/ES

    2 weeks ago

    Iasi, Iaşi, Romania Optima Solutions Services Full time 20,000 - 25,000 per year

    Are you passionate about solving technical challenges and supporting users across Europe? Join our high-dynamical team in Iași (hybrid after induction) and take the next step in your careerProvide 1st line IT support (phone/email/ticketing) Troubleshoot hardware, software & network issues Escalate incidents to Level 2/3 when needed Document cases & guide...

  • Local HR Services Analyst

    1 week ago

    Iasi, Iaşi, Romania Capgemini Full time €15,000 - €30,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Compensation and Benefits Specialist

    4 days ago

    Iasi, Iaşi, Romania Capgemini Full time 15,000 - 30,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Compensation and Benefits Specialist

    4 days ago

    Iasi, Iaşi, Romania Capgemini Full time €30,000 - €40,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Software Engineer for Configuration Management tools

    3 days ago

    Iasi, Iaşi, Romania Schaeffler Full time

    Schaeffler is a dynamic global technology company and its success has been a result of itsentrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.Your...