SMP Product Manager

9 hours ago

Remote Romania Motive Software Solutions Full time 40,000 - 80,000 per year
  • Profit and loss management with autonomy to ensure product profitability and managing spending to achieve all product performance metrics.
  • Manage, curate, and grow global sales pipeline in collaboration with the sales organization.
  • Gathering market intelligence and competitive research. What problems do customers need to solve and what drives value for them?
  • Making it clear to our customers our solution platform is the clear choice for evolving their customer care, provisioning, integration and orchestration solutions.
  • Create and develop compelling content and sales enablement collateral. This includes battle cards, demos, presentations, training, and one-pagers.
  • Educate sales and customer-facing teams with market challenges, trends, and how Motive SMP empowers operators to address each one of them.
  • Support product marketing in internal and external communication. Building the required communication channels: blogs, newsletters, webinars, customer forums, etc.
  • Customer engagement. Join customer meetings to hear firsthand what the customers expect from Motive SMP.
  • Thought leadership and positioning Motive SMP as a leader in telecom customer care.
  • Working with R&D in delivering high quality product releases
  • Determine product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders. Maintain product catalog and price book.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Key Skills & Competencies:
  • Bachelors or Master's Engineering
  • Business degree is a plus
  • 4+ years of professional experience in product management
  • Experience in one or more of the following domains:
    • Experience defining AI-enabled product features, Generative AI (prompt engineering, RAG), Agentic AI (MCP, A2A), AI-assisted software development
    • Experience in the call center business and customer care tooling (assisted care, self-service, IVR, chatbot/AI, call center metrics, VoC, etc.)
    • Experience in fixed and mobile telecom services and device management (5G, Fiber, Cable, FWA, TR-069, TR-369/USP, LWM2M, MQTT, OMA-DM, etc.)
  • Solid understanding of IT topics, networks, cloud, and Kubernetes
  • Experience working in an Agile software team and Scaled Agile Framework (SAFe)
  • Willingness to travel extensively, engage, learn, leverage your past to intelligently evolve the future.
  • Excellent communicator on technical and business subjects, including presenting to senior audiences on video calls or face-to-face.
  • Self-motivated, thrives and remains calm and consistent under pressure.
  • Takes initiative and accountability to ensure actions are completed and deadlines are met.
  • Attention to detail with a results-oriented approach to work.

Location - Remote Romania

MOTIVE gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor. MOTIVE will not pay fees to any third-party agency or company that does not have a signed agreement, do not submit resumes/CV's directly.

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