Account Coordinator

Dynata's Senior Account Coordinator provides critical backend support to the sales team by generating initial quotes, conducting feasibility tests, and facilitating seamless project handover to the project management team once bids are won. 

This role serves as an essential bridge between internal teams and clients to ensure accurate, timely, and professional responses that move deals forward. The Account Specialist owns the quoting/bidding for specified clients, including client communication.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment. Attention to detail, proficiency in data management, and the ability to collaborate with internal stakeholders are key to success in this role.

Key Responsibilities:

Dedicated Client Support:

• Provide quoting/bidding support for a set of specified clients, including sending bids directly to client and conducting discovery via email

Quoting & Feasibility Testing

• Conduct feasibility testing to assess project viability based on client requirements and needs; maximize feasibility using all resources available, including 3rd party partners when needed.
• Generate initial pricing estimates, prepare accurate initial quotes, and revise quotes based on feedback from the Account Management team
• Communicate directly with clients via email to clarify quote requirements, request missing information, and/or provide updates
• Analyse customer quote patterns and relay any potential opportunities for upselling to the Account Management team
• Support invoicing and reconciliation workflows

Order Conversion & Coordination:

• Convert approved quotes into active orders in the CRM/BOS
• Ensure seamless project handover to operations, coordinating necessary details for project executions
• Maintain accurate records of all proposals, quotes, and order conversions

Qualifications & Skills:

• 1+ years of experience in a sales support, client services, or market research role
• Strong analytical skills
• Excellent written communication skills, with a professional tone and attention to clarity
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM/BOS Systems
• Ability to multitask, prioritize, and work under tight deadlines in a fast-paced environment

Dynata is the world's largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data. 

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