Demo Engineer

2 weeks ago

ClujNapoca, Cluj, Romania Human Direct Full time €40,000 - €80,000 per year

The role

We're looking for two technically skilled Demo & PoC Developers to join the team in Cluj-Napoca.

In this role, you will:

  • Build high-impact, presentation-ready demos for Presales use.
  • Develop and maintain Proof of Concepts (PoCs) for prospective customers.
  • Join selected customer meetings to understand requirements, gather feedback, and track PoC progress.
  • Work closely with Presales Engineers to ensure every deliverable is accurate, functional, and tailored to the client's needs.

You will not be required to present to customers or lead meetings, but you will have occasional direct involvement to ensure technical alignment and successful outcomes.

Key responsabilities

Demo & PoC Build

  • Build end-to-end conversational AI demos and PoCs according to requirements.
  • Configure conversation flows, intents, NLU/NLP logic, agent behaviours, and backend integrations.
  • Integrate APIs and manage dynamic data to simulate realistic customer scenarios.
  • Configure voice and digital channels for a smooth experience in live environments.

Customer Interaction (Light)

  • Attend selected customer meetings with Presales to collect technical requirements and PoC feedback.
  • Document feedback and ensure PoCs are updated accordingly.
  • Provide progress updates on PoC development to internal stakeholders.

Quality & Delivery

  • Ensure all demos and PoCs are visually polished, technically robust, and ready for live use.
  • Optimise UX for clarity, impact, and alignment with industry best practices.
  • Maintain reusable assets for faster turnaround on future projects.
Requirements

Essential

  • 2–4 years' experience with conversational AI or automation platforms (e.g., , Genesys Dialog Engine, NICE Enlighten, Azure Bot Framework, Twilio Flex, , IBM Watson, Cognigy, Druidai etc.).
  • Understanding of conversational design, entities, intents, and NLU/NLP basics, Prompt Engineering.
  • API integration skills and experience handling JSON.
  • Advanced scripting knowledge (JavaScript, Python, or similar).
  • Strong attention to detail in both technical execution and UX.
  • Comfortable joining customer calls for requirement gathering and progress discussions (no presenting required).
  • Fluent in English (written and spoken).

Desirable

  • Experience with CCaaS platforms (e.g., NICE CXone, Genesys Cloud, Five9 etc.).
  • Familiarity with telephony setup, STT (speech-to-text), and TTS (text-to-speech).
  • Industry-specific conversational AI build experience (banking, insurance, hospitality, etc.).
  • Understanding of agent assist and AI-augmented contact centre tools.

  • Demo Engineer

    2 weeks ago

    Cluj-Napoca, Cluj, Romania Human Direct Full time €60,000 - €80,000 per year

    The roleWe're looking for two technically skilled Demo & PoC Developers to join the team in Cluj-Napoca.In this role, you will:Build high-impact, presentation-ready demos for Presales use. Develop and maintain Proof of Concepts (PoCs) for prospective customers. Join selected customer meetings to understand requirements, gather feedback, and track PoC...

  • Demo Developer

    2 weeks ago

    Cluj-Napoca, Cluj, Romania Human Direct Full time €40,000 - €80,000 per year

    The roleWe're looking for two technically skilledDemo & PoC Developersto join the team in Cluj-Napoca.In this role, you will:Build high-impact, presentation-ready demos for Presales use.Develop and maintain Proof of Concepts (PoCs) for prospective customers.Join selected customer meetings to understand requirements, gather feedback, and track PoC...

  • Integration Engineer

    6 days ago

    Cluj-Napoca, Cluj, Romania Human Direct Full time €45,000 - €55,000 per year

    We are recruiting on behalf of our client, aproduct company developing a next-generation cloud platform for Contact Centers, for the role ofIntegration Engineerbased inCluj-Napoca.About the RoleWe are looking for a technically skilledIntegration Engineerto join the team and support the development ofpresentation-ready demos and Proof of Concepts (PoCs)used...

  • Full Stack Developer

    2 weeks ago

    Cluj-Napoca, Cluj, Romania SII Group Romania Full time €60,000 - €80,000 per year

    Who we are:Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world.•3+ years' experience with .NET:•Writing and maintaining RESTful .NET Core APIs.•Experience with Dapper or Entity Framework Core, MediatR, AutoMapper,...

  • Technical Solution Specialist @DARWIN

    4 days ago

    Cluj-Napoca, Cluj, Romania Mercer Full time €40,000 - €60,000 per year

    Are you ready to embark on an exhilarating journey as aTechnical Solution Specialist?In this role, you will be the driving force behind defining technical solutions that not only meet the needs of our business but also unleash their full potential. Get ready to make a lasting impactWorking closely with stakeholders, you will dive deep into the intricacies of...

  • Senior DevOps Engineer

    6 days ago

    Cluj-Napoca, Cluj, Romania Flutter International Full time €45,000 - €55,000 per year

    Senior DevOps Engineer - FanDuel, Hybrid & RemoteDevOps Senior Engineer Job Description About Betfair Romania Development​:Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world's leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to...

  • Senior DevOps Engineer

    6 days ago

    Cluj-Napoca, Cluj, Romania Flutter Entertainment Full time €45,000 - €55,000 per year

    Senior DevOps Engineer - FanDuel, Hybrid & RemoteDevOps Senior EngineerJob DescriptionAbout Betfair Romania Development:Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world's leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18...

  • Senior DevOps Engineer

    6 days ago

    Cluj-Napoca, Cluj, Romania Betfair Romania Development Full time €45,000 - €55,000 per year

    DevOps Senior EngineerJob DescriptionAbout Betfair Romania Development:Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world's leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in...

  • Senior DevOps Engineer

    2 days ago

    Cluj-Napoca, Cluj, Romania Betfair Romania Development Full time €30,000 - €60,000 per year

    About Betfair Romania DevelopmentBetfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world's leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless...

  • Senior Technical Writer

    2 weeks ago

    Cluj-Napoca, Cluj, Romania Suvoda Full time €60,000 - €80,000 per year

    We're looking for a Senior Software Technical Writer (eCOA & eConsent) to join our teamIf you have an interest in technology, an analytical mindset and are motivated by processes and details, then this may be the job for you. Read more about the position below, and consider applying if the description sounds like youSuvoda is a global clinical trial...