Business Analyst

Job Description

• Conduct research on similar products in the market, perform benchmarking and provide insights and evaluations.
• Build customer journey maps and propose product features based on client needs.
• Participate in detailed product design and collaborate with clients to measure product effectiveness.
• Communicate requirements and support project team members in clarifying client expectations.
• Closely coordinate with relevant departments to ensure smooth cooperation and correct implementation of internal systems and software development projects.
• Assist the QA team in building test scenarios and ensuring test cases are comprehensive and aligned with business requirements.
• Perform quality reviews to ensure the final product meets all business specifications.
• Organize and execute UAT and SIT testing phases; monitor and report results to project managers.
• Draft user manuals and training documents; conduct training sessions and support end-users during onboarding and incident handling.
• Collaborate with the implementation team during rollout and field activities.

Requirement

• Bachelor's or College degree in Finance, Economics, IT, or related fields.
• At least 3 years of experience in Business Analysis.
• Experience in healthcare-related projects, particularly HIS, LIS, PACS, or mobile applications for end users.
• Willingness to travel across provinces as assigned by the management.
• Ability to build and write detailed Business Requirement Specifications and UAT scenarios.
• Proactive in learning domain knowledge and industry operations related to assigned projects.
• Leadership skills and the ability to motivate and guide the team.
• High sense of responsibility and commitment to deadlines.
• Problem-solving mindset with initiative in proposing solutions.
• Proficient in analytical and design tools.
• Solid understanding of IT and technical design concepts.
• Strong analytical and critical thinking skills regarding systems, processes, and business requirements.
• Capable of working both independently and in a team.
• Self-motivated and eager to grow professionally.

Benefits

• Attractive Salary
• 13th-month salary and performance-based salary review every 6 months
• Holiday bonuses on 4 national occasions: April 30, September 2, Lunar New Year, and New Year's Day
• Annual company trip, monthly/quarterly team building activities
• Full social, health, and unemployment insurance according to Vietnamese law
• Private healthcare (BSH insurance) support package
• Labor union support (birthday, condolences, weddings, etc.)
• Flat, youthful, dynamic, and open-minded work environment
• Annual health check-up
• Opportunity to be part of a potential and exciting long-term project

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