IAM Operations Engineer, Okta Operations

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About The Role
We are seeking a skilled IAM Operations Engineer to join CrowdStrike's Identity and Access Management team. As an IAM Operations Engineer, you will be responsible for implementing and maintaining our enterprise identity infrastructure, focusing on Okta, 1Password, and workflow automation. This role is critical in supporting our Enterprise Identity Governance Framework and ensuring secure, efficient access management across our rapidly growing organization. The ideal candidate will combine strong technical skills with a security-first mindset and excellent problem-solving abilities.

What You'll Do
Identity Platform Management:

• Manage and optimize Okta environment for 12,000+ users across several hundred applications
• Configure and maintain 1Password enterprise deployment
• Develop and implement Okta Workflows for process automation
• Support RBAC implementation through Active Directory and Okta group management
• Implement and maintain MFA solutions including FIDO2 authentication

System Integration

• Configure SSO integrations for enterprise applications
• Implement identity lifecycle management workflows
• Integrate identity systems with enterprise applications
• Support SailPoint IdentityNow connectivity
• Maintain directory synchronization processes

Operational Support

• Troubleshoot authentication and access issues
• Manage identity-related service requests
• Support application onboarding to identity platforms
• Maintain system documentation and runbooks
• Participate in on-call rotation for identity services

Security And Compliance

• Implement identity security controls
• Support compliance requirements (SOX, C5, etc.)
• Monitor identity systems for security issues
• Assist with access reviews and certifications
• Maintain audit trails and documentation

What You'll Need

• 5+ years of experience in IAM operations
• 3+ years of hands-on experience with Okta (SSO, MFA, Workflows)
• Strong understanding of identity protocols (SAML, OAuth, OIDC) and security controls (MFA, access and password policies, session management, security monitoring)
• Experience with Active Directory and Azure AD
• PowerShell/Python scripting
• REST APIs
• Team collaborator who is detail-oriented, has strong problem-solving and troubleshooting ability, and is a superior communicator
• Project support (implement new solutions, support application onboarding, participate in security assessments, contribute to process improvements)
• Proven track record of automation-implementation
• Platform support – automation workflows, security controls, create integration solutions, building monitoring dashboards, and maintaining system documentation
• Proven track record in automation, implementation

Bonus Points

• A combination of SailPoint IdentityNow, LDAP, SQL, JSON/YAML, Git
• Identity Governance
• Cloud platform depth (AWS, Azure, GCP combination)
• Familiarity with Veza, Delinea PAM, and/or LogScale
• Security Certifications (CISSP, CIAM, etc.)

EV1

Benefits Of Working At CrowdStrike

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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