SAP L1 Support Professional

Supports the IT help desk as 1st level support in SAP-related topics.Tasks And ResponsibilitiesReceiving, analyzing, and handling incoming SAP support requests in our ticket system (1st-level support).Classifying and prioritizing issues according to given guidelines.Making sure that the Service Level Agreements (SLA) are followed.Solving simple to medium...

As aL1 App Support, you will be the first point of digital contact for our customers, responsible for ticket classification, basic troubleshooting, and ensuring a smooth flow of service requests in line with our SLAs. This is a role focusing on email and ticketing platforms and only 15% of activity will be via phone.Key ResponsibilitiesRespond to customer...

Purpose of role:As a Level 2 Support Engineer, you are the critical bridge between our First Line analysts and our Level 3/Vendor escalations. You will handle complex technical issues that have been triaged but remain unresolved. Your primary goal is not just "fixing tickets" but performing deep-dive diagnostics.Responsibilities:Incident Management: Take...

Schaeffler is a dynamic global technology company and its success has been a result of itsentrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

General information CategoryOPERATIONS - CONSULTING Job titleIPC TECHNICAL AUTHOR M/F ContractPermanent contract Contractual hoursFull time Job description JOB DESCRIPTION - IPC TECHNICAL AUTHORI. JOB LOCATIONYou will be based at the AKKA agency in Iasi, Romania.   Due to the nature of the activity, you may have to work to tight deadlines, to make sure...

Schaeffler is a dynamic global technology company and its success has been a result of itsentrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.Your...

Schaeffler is a dynamic global technology company and its success has been a result of itsentrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development...

The IT support role is responsible for first line IT support, reporting into the Support LeadThe role focuses on support for end users, providing first contact resolution where possibleDay to day activity centres around the IT support queue, ensuring that issues are resolved in a timely manner Responsibilities Be the first point of contact for IT issues ...

Purpose of PositionThe role of the Technical Support Analyst, or internally known as Technical Consultant, is hands-on and involves working as part of a team to assist our publishers and advertisers in the use of our bespoke interface and related systems, and to ensure that we provide high quality customer service. This responsible post will provide...