MDR Enhanced Threat Analyst
17 hours ago
Role Summary As a MDR Enhanced Threat Analyst, your primary role will be to perform security threat analysis of various malware and web attacks, tuning a customer wide event stream consisting of events from all major security platforms and working with customers to remediate security related issues based on operational needs. Threat Analysis is focused on protecting our customers by providing exceptional information security services to include · Real-time threat analysis · Reference and apply Sophos internal and other Intelligence · First point of contact for customer interactions; conducted in a professional manner with emphasis on customer satisfaction · Point of coordination and collaboration with Incident Response, Product Support and other roles within Sophos and the customer environment · Provide Advanced Intrusion Analysis What You Will Do
- Review security-related events via investigations and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations
- Provide customers with understandable context around their security environment and threats
- Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value
- Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents
- Use the Sophos platform to proactivity hunt for and investigate activity within the customer environment
- Knowledge sharing to Sophos team members and customers on security strategy, tactics, techniques, and procedures
- Support for all other teams involved in the delivery of the service whenever they have questions or requests from customers about specific investigations/alerts /tickets
- Valuable feedback on flows/processes/tools issues and reported them according to internal processes
What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos' data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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