Digital Product Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now  

Learn more:

Please apply by 18 September 2025 

Digital Product Manager

Purpose:

Currently, we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team as Digital Product Manager.

The Product Expert Manager will be responsible for translating business requirements and roadmap strategy to development tasks, supporting the Product Owner in backlog prioritization and planning. Guarantying requirements are properly specified, ensuring features meet the acceptance criteria and comply with the definition of done and cascading priority changes down to the delivery team. 

The person acts as liaison between Business functions and IT delivery teams, coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales-related matters and proper communication.

Are you ready to take a new step in your career, join a global team of IT professionals to move a successful corporation forward? Then you'd better apply 

Responsibilities:  

Business Relationship Management  

• Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption
• Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application.
• Be a Partner & Consultant ("Understand the Business & Processes")
• Translate Business needs into simple Solutions ("Make things happen")

Change management

• In regards of new projects/major enhancements, you will analyze the requests coming from the demand funnel. For that, you will analyze the feasibility of this business request in the context of the standard application solution and the impact of this requirement on the GRM (global versus local). 
• Coordinate and conduct the application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams

Project Management  

• You will be part of the project team and will do the following:
• Design of business processes, including privacy, security, and compliance workflows
• Take part in the definition of the product roadmap and related initiatives.
• Manage and prioritize the product backlog
• Perform an E2E demo of the different initiatives to ensure proper validation.
• Configuration and configuration coordination from external parties, unit testing
• Maintain appropriate documentation.
• Definition and rollout of standards and templates.
• Potentially participate in training the business community (key users).
• Ensure transfer of knowledge/expertise from external consultants.

Requirements:  

• Bachelor's degree in Computer Science, Information Systems, or equivalent
• Fluent in speaking and written English
• 4 years of working experience on the following new technology trends:
  • Cloud SAAS solutions
  • e-commerce: WordPress, Adobe Experience Manager, Magento, Google Analytics
  • Other Customer Data Platforms (Treasure Data)
  • New generation Business Intelligence solutions (MS Power BI)
  • A privacy, security, and compliance management platform (eg, OneTrust) is a plus
• Experience in Business Analysis & Business requirements analysis
• Experience in solutions design, including application design methodology (including Agile methodology), interface design, capacity planning, scalability
• Ability to implement technical solutions using modern paradigms
• Ability to quickly learn new tools and technologies
• Continuous learner to join a team of learners
• Strong team player mindset
• Autonomous, self-organized, and delivery-focused   

What We Offer:

• Opportunities for professional growth and development
• The chance to work with cutting-edge technologies and make a significant impact on our data strategy
• The company offers not only competitive compensation and benefits but also a commitment to continuous learning and trainings, cross-functional collaboration, and flexible working hours
• You will have the opportunity to work with the latest technology, develop and progress in your career, have mentorship opportunities, and experience a culture that values and invests in your long-term success
• Be part of a truly international and diverse company with over 40,000 employees in 130 countries

What to expect:

Expect well-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.

Are you ready to join us? Build your success story at JTI. Apply now

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.