OTC Team Lead with English, Timisoara

2 days ago

Timișoara, Timiş, Romania Wipro Romania Full time €15,000 - €30,000 per year

We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.

As part of this project, your role as an OTC TL will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs.

Candidate Profile:

  • Proficiency in English;
  • Graduate/Experience in Accounting/Economics;
  • Previous work experience in OTC and people management experience;
  • Strong verbal/written communication skills;
  • PC literate in MS Office especially MS Excel
  • Drive for performance, results and improvements proactively;
  • Able to handle escalations and business review sessions;
  • Team player, open and co-operative;
  • Stakeholder management.

Responsibilities:

  • Ensure OTC activities are conducted accurately and timeliness, as per the SLAs and KPIs in place;
  • Prepare, generate, dispatch accurate and timely invoices for clients;
  • Monitor accounts receivable and follow up on overdue payments;
  • Customer Master Data management and customer and bank statements reconciliation;
  • Streamline and improve documented procedures (SOPs) and ensure that all updates are properly recorded;
  • Assist in training staff and developing processes within department;
  • Manage period closing records along with preparation of required financial reports by collecting, analyzing, and summarizing account information and trends;
  • Ensure smooth external and internal audit;
  • Prepare various reports, analysis, dashboards, as per the client and business needs;
  • People Management – be a peoples manager involving in hiring, structured learning path, operations mentor for the team.

Benefits for working with us:

  • Competitive salary with an attractive set of social benefits:
  • Private Pension Plan;
  • Monthly Benefit budget;
  • Medical insurance;
  • Life insurance;
  • Christmas bonus;
  • Childbirth allowance;
  • Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
  • Personal development in a multinational working environment through nice extracurricular activities with the team;
  • Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
  • Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
  • Extra annual leave days depending on tenure within Wipro;
  • BOOKSTER opportunities;
  • Nice designed and central business office;
  • Fruits, coffee and tea on the house;
  • Winner Circle Points
    (WCP)
    & Long service award
    (LSA)
    platforms which offers the possibility of both non-monetary and monetary recognition;
  • Employee Assistance program;
  • Employee Referral Program
    with attractive incentive schemes

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