Order to Cash Executive with Portuguese, Timisoara

1 week ago

Timișoara, Timiş, Romania Wipro Romania Full time 25,000 - 35,000 per year

Wipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.

We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains. As part of this project, your role as OTC Executive will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs.

Key Responsibilities:

  • Processing of Billing;
  • Sales, Credit Card, Chargeback, and refunds processing;
  • Processing Cash Application;
  • Account Reconciliations;
  • Passing of JVs in Client System;
  • Day to day query resolution and timely process escalations;
  • Month Closing;
  • Meeting SLA;
  • Preparation of Dashboard Reports;
  • Handling Client Calls / Escalation process;
  • Measuring KPI's;
  • Preparation of Business / Process review deck;
  • Quality Initiative;
  • Collections of debts by call and email;
  • Manage disputes.

Required Skills and Experience
:

  • Advanced level of English and Portuguese;
  • Excellent communication skills
  • Domain knowledge
  • Excellent skills in MS Office, especially MS Excel, MS Visio (Process Mapping);
  • Customer Centricity;
  • Effective delegation & Time management;
  • Commitment for excellence;
  • Projects improvement;
  • ERP exposure, SAP/MS Visio;
  • 2-3 years of experience in relevant F&A operations.

Benefits for working with us:

  • Competitive salary with an attractive set of social benefits:

-Private Pension Plan;

-Monthly Benefit budget;

-Medical insurance;

-Life insurance;

  • Christmas bonus;
  • Childbirth allowance;
  • Relocation package for candidates willing to relocate;
  • Great career opportunity to work for one of the biggest brands in the world in a unique work environment;
  • Personal development in a multinational working environment through nice extracurricular activities with the team;
  • Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;
  • Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);
  • Extra annual leave days depending on tenure within Wipro;
  • BOOKSTER opportunities;
  • Nice designed and central business office;
  • Fruits, coffee and tea on the house;
  • Winner Circle Points
    (WCP)
    & Long service award
    (LSA)
    platforms which offers the possibility of both non-monetary and monetary recognition;
  • Employee Assistance program;
  • Employee Referral Program
    with attractive incentive schemes
  • The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

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