Sales Back Office Analyst
2 weeks ago
Your responsibilities
- Perform specific back-office sales activities;
- Offers support for specific processes like: order processing, pricing, general costumers discussions;
- Process customer orders in SAP and deliver information to the departments involved;
- Introduce and compare price information received from customers with internal data base and create price overviews;
- Identify price irregularities following defined rules;
- Perform price differences (credit/debit notes)
- Check customer portals for updated information;
- Create invoices in SAP and provide them to customers;
- Create the connection between customer material and our own materials
- Continuous updating and communication with the team leader about current customer requests and open topics.
Your profile
- 1-2 years previous experience in customer service;
- University degree
- SAP knowledge (modules SD, MM and FI);
- Very good English knowledge (speaking and writing) ;
- Medium German knowledge represents an advantage;
- Good Microsoft Office skills;
- Accurate, rigorous and meticulous person with structured work discipline;
- Reliable and process-oriented way of working;
- Planning skills, ability to efficiently organize activity, compliance with deadlines;
- Communication skills and customer-oriented;
- Automotive background is an advantage.
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