KYC Analyst Middle Office

Reference 25000I6H

Responsibilities
*Societe Generale Global Solution Centre*
(SG GSC) acts as a business solution center for Societe Generale, one of the largest European financial groups. We provide high-quality professional services for more than 35 countries in various fields of activity – Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating through best in class talent.

Specifically, you will be required to:

• Perform back-office activities and client- facing tasks, including phone contact with Front office representatives or clients, to identify, analyze, and check conformity level of documents provided by the client.
• Support clients in completing their KYC files by guiding them through requirements, clarifying missing items and providing assistance throughout the process.
• Prepare client information before reaching out to Front Office or client - preparation of outreach strategy
• Identify priorities of the day: Monitor client outreach pipeline & deadline to manage cases to follow in the day
• Doc collection preparation: Review the list of outstanding Global and Local private requirements requested in the tools
• Engage with clients via email and phone to obtain the missing requirements sent by email
• Explain rationale to clients in case of push back and manage client calls if needed
• Doc collection verification: Control received client documents are meeting requirements
• Escalate blocking or complex case to stakeholders with expected action plan and follow up
• Monitoring of the team portfolio via KYC Reporting (pipeline, priority, deadline, capacity, alerts, case allocation & contacts...)

Required
Profile required

• French is mandatory (minimum B2 - written and speaking)
• Knowledge of Microsoft Office products (Word, Excel, Outlook)
• Ability to clearly interact with stakeholders, levering business, and compliance knowledge to enable risk management well balanced with business development
• Process improvement approach/ contribution to overall process transformation (ideas generation, solution testing)
• Good understanding KYC notions and specific regulations is a plus(ex. Client Onboarding & Review, knowledge of Global Know Your Client (KYC) and KYC Policy, etc.)
• Accountability for the analysis results determining further business decisions (client onboarding, risk management resolutions in case of high-risk clients, etc.)
• Capability to identify creative & compliant solutions for specific cases to enable resolution
• Organization and attention to details, management of daily tasks in a structured manner
• Team spirit, flexibility, and openness to change.

Why join us
SG GSC is a Great Place to Work certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

If you feel like ambitiously pursuing your goals, then you have come to the right place.

Plus, you will enjoy all our benefits:

• competitive compensation & remuneration, including annual performance bonus;
• preventive healthcare plan, and group health & life insurance;
• wide range of flexible benefits within a monthly budget;
• office perks, wellbeing and mental health programs;
• various social benefits and bonuses for personal or family events;
• 9-to-5 workday & work-from-home options;
• additional paid and unpaid time off, including Sabbatical leave;
• learning and growth opportunities based on individual development and career plans;
• unlimited access to various eLearning resources.

Business insight
We are committed to support accelerating our Group's ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organization, or any other characteristic that could be subject to discrimination.

Diversity and Inclusion
We are an
equal opportunities employer
and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and
promoting all talents
, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.