Head of Global Credit Collections

Purpose of Position

As Head of Global Credit Control, you have a central function in the Finance Services stream within the finance operations department. You oversee and develop the credit control team which cooperates with managed and platform services teams, advertisers and with other finance departments within Awin.

You manage a team that monitors and reports on debtor aging.

You ensure overdue debts are acted upon and escalated accordingly internally and externally.

You help to develop processes to minimize the risks within our debtor balances. As a head of global credit control, you also ensure that you and your team initiate process improvements.

Key Responsibilities

• Manage the debtor ledgers for all legal entities
• Manage and develop your team and seek to progress their skillsets
• Manage filing of client administration claims
• Ensure debt risks are mitigated and managed
• Liaise with managed/platform services departments
• Escalate debt risks that cannot be managed within designed business processes
• Interface to Awin's credit insurance agencies
• Responsible for the monthly bad debt assessment
• Follow an end-to-end process approach and liaise with the relevant stakeholders (AR, Sales, FP&A, Accounting Reporting and Consolidation) for excellent cooperation
• Ensure proper documentation of processes your team owns

Key Skills

• 8+ years of relevant working experience in credit control or similar role in an international business environment
• Experience with credit management software desired
• People / team management experience
• Proficiency in using MS Office suite, particularly Excel
• Microsoft Dynamics D365 and Power BI is a plus
• Experience handling complex databases
• Fluency in English & excellent communication skills
• Bachelor's degree in accounting or other finance related area (ideal)
• Detail-oriented with excellent analytical and problem-solving abilities
• Proactive to react quickly and willingness to contact top customers directly, if necessary
• Ability to work independently and prioritize tasks in a fast-paced environment

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your mental health and well-being, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves as well as volunteer days.
• Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Pension: Awin offers access to an additional pension insurance to all employees in Germany.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
• Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual 'Life @ Awin' hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.