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Remote Norwegian speaking Customer Service Representative in Athens, Greece
11 minutes ago
Join a team that values empathy, excellence, and innovationWe 're looking for a Customer Service Representative to support a global online community. In this role, you will create positive digital experiences by providing high-quality, empathetic assistance to users worldwide. You will play a key part in maintaining community trust and ensuring users feel heard, respected, and supported. Enjoy the flexibility of working remotely from anywhere in Greece whether from one of its vivid cities or one of its stunning islands and experience the country's incredible culture and beauty while building your career. A complete training on the company's products is provided, as well as guidance on providing troubleshooting and technical solutions. What you will do: Communicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsAnswer customers inquiries and troubleshoot or escalate technical issues that they faceFollow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possibleEnjoy your time in Greece What you will bring: Native written and verbal skills in NorwegianGood communication skills in EnglishTech savvinessSolution driven out of the box thinkingCommunicative and empatheticA positive attitude What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the accommodation searching (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearWork and training from homeReferral Program: Bring your friends and receive great bonusesHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age Do not miss the opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
