KYC and Payments Professional

2 days ago

ClujNapoca, Romania beBeePayments Full time €35,000 - €55,000
Job Title

Role Summary: As a KYC and Payments Specialist, you will be responsible for ensuring the efficient handling of escalations, document verification, and withdrawal reviews, maintaining high standards of accuracy and compliance.

Key Responsibilities:

  • Address escalations from the Support and KYC teams, ensuring timely and accurate resolutions.
  • Review and process pending withdrawals, escalating suspicious activities for further investigation.
  • Identify and flag unusual or suspicious payment and account activities, collaborating with the Anti-Fraud team as necessary.
  • Ensure compliance with regulatory and company policies, maintaining the integrity of all transactions and verification processes.
  • Review and resolve payment-related issues, such as failed transactions, ensuring a seamless experience for players.
  • Monitor the withdrawal process to ensure adherence to internal standards and SLA targets.
  • Provide feedback on processes and workflows to improve efficiency, accuracy, and compliance.
  • Work closely with KYC, Payments, and other internal teams to enhance cross-departmental coordination.
  • Maintain accurate and up-to-date records of all handled transactions and verifications.
  • Stay informed about regulatory updates and adapt workflows as required.

Requirements:

  • Solid experience in KYC and Payments operations.
  • Strong analytical skills to identify and assess risks effectively.
  • Comprehensive understanding of company policies and procedures.
  • Ability to handle multiple priorities with accuracy and efficiency.
  • Familiarity with AML regulations and fraud prevention practices.
What We're Looking For

We are seeking an experienced professional who can demonstrate strong analytical skills, comprehensive knowledge of company policies, and ability to handle multiple priorities efficiently. The ideal candidate will have solid experience in KYC and Payments operations and familiarity with AML regulations and fraud prevention practices.

Benefits

This role offers the opportunity to work in a dynamic and fast-paced environment, with the chance to make a significant impact on our operations. You will have the opportunity to develop your skills and knowledge, working closely with our experienced team members.

Apply Now

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