Contact Center Advisor Magurele/ Ilfov
3 weeks ago
Program de lucru Hibrid: doua zile de la sediul companiei si 3 zile de acasa.
Asiguram transport de la Izvor la punctul de lucru si retur.
Dacă îți place să comunici cu oamenii, să oferi asistență și să rezolvi probleme, aceasta este o oportunitate excelentă pentru tine.
Responsabilitățile tale principale vor include preluarea si gestionarea mailurilor si chaturilor venite de la clienți.
Ca si Contact Center Advisor, vei fi reprezentantul principal al companiei noastre în fața clienților. Vei avea ocazia să construiești relații solide cu aceștia și să le oferi o experiență pozitivă în fiecare interacțiune. Vei fi responsabil de rezolvarea problemelor și de oferirea de informații precise și complete despre produsele și serviciile noastre.
Cerințe:
Abilități excelente de comunicare și scrisă în limba română
Atenție la detalii și abilitatea de a înțelege nevoile lor
Capacitatea de a lucra într-un mediu dinamic și de a gestiona simultan mai multe sarcini
Abilități bune de rezolvare a problemelor și de luare a deciziilor
Atitudine pozitivă și orientare către clienți
Oferim:
Oportunitatea de a lucra într-un mediu prietenos și dinamic, alături de o echipă dedicată
Training și suport continuu pentru a-ți dezvolta abilitățile și cunoștințele
Oportunități de avansare în cadrul companiei
Dacă ești o persoană comunicativă, empatică și dornică să oferi o experiență excelentă clienților noștri, te încurajăm să aplici pentru poziția de Contact Center Advisor.
Așteptăm cu nerăbdare să te cunoaștem și să te alături echipei noastre
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