Agent de Turism

About Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
 
Job description:
Responsibilities:As a Travel Agent, you will customize vacation packages and create cruise itineraries, by:

Effective and friendly communication with customers through phone calls and emails to understand their needs and preferences;
Effectively receiving, processing and managing requests for package holidays or cruises, ensuring all details are properly recorded and managed;
Making travel reservations, managing any changes requested by customers in itineraries and adapting them according to individual requirements;
Providing recommendations on suitable destinations, travel dates and costs based on customer preferences and budget;
Effective use of reservation systems and specific software to book vacations and manage customer travel plans;
Keeping customers informed of any changes regarding bookings and providing quick solutions for any unforeseen situation that may arise.

Required skills:

Advanced knowledge of the French language - an excellent level, both spoken and written (minimum B2);
English language skills - at least an intermediate level to facilitate communication with international clients (B1);
Knowledge of Microsoft Office applications;
Previous customer service experience;
Ability to work in a team;
Ability to find innovative solutions to unforeseen situations that may arise during the travel planning process;
Attention to detail.

Why join our team?

Innovative work environment:Be part of a team that values creativity.
Professional growth opportunities:We invest in the development of our team, providing support for your career advancement and the continuous improvement of your skills.
Significant contributions: Through your role, you contribute to shaping positive customer experiences and the success of our organization by influencing results.
Most Loved Workplace® Recognition:Conduent was certified as a Most Loved Workplace® this year, highlighting respect, collaboration and a positive vision for the future as key cultural factors.
Internal development opportunities:Through our development programs, approximately 70% of our management positions have been filled internally.
Building a long-term career:Over 25% of our employees have been dedicated members of our team for 5 years or more, demonstrating the long-term commitment they choose to make.

Join our international team of Travel Agents. Apply now
Conclusion:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability , medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
 
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form . You may also click here to access Conduent's ADAAA Accommodation Policy .
 
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.