Junior Fraud Prevention Specialist

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility.

We offer
you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team What you can expect We are looking for a detail-oriented and analytical Junior Fraud Prevention Specialist to join our growing team. This position offers an excellent opportunity to build expertise in fraud prevention, sanctions screening, investigations, and process improvement while working in a dynamic and collaborative environment. Main Responsibilities
• Review and process fraud alerts, fraud reports and sanctions screening hits
• Support investigations and implementation of measures required for case resolution
• Support in identifying irregularities, opportunities for improvement and in the continuous enhancement of fraud prevention activities
• Handle routine complaints, disputes and inquiries
• Collaborate with internal stakeholders to ensure efficient case handling
• Support in analysis, reporting activities, and the creation of documentation such as templates, work instructions and process descriptions
• Support in the optimization and testing of processes, rules and systems
• Document findings, root causes, and decisions
• Perform various administrative and operational tasks What makes you stand out
• 2+ years of professional experience, preferably in Fraud Prevention, Operations, Back-office, Customer Service, Risk or Compliance
• Strong attention to detail and structured way of working
• Analytical skills with the ability to identify irregularities and suspicious activities
• Problem-solving mindset and ability to take decisions independently
• Good communication and stakeholder collaboration skills
• Good command of English, both written and spoken
• Eagerness to learn and develop within the evolving field of Fraud Prevention
• Good knowledge of MS Office applications, especially Excel

What We Offer
• Regina Maria medical subscription for you and your family according to internal policy
• Meal vouchers
• Private pension plan
• Special discounts for gym membership
• Additional days off
• Flexible

working hours
and a hybrid working model
• Continuous training and much more... Why DKV Mobility? Here are five good reasons... At DKV Mobility, we are team players
- because we are only successful together #teamofteams You should feel welcome with us from the very beginning We've Been Growing For About 90 Years How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds. There are also many other good reasons to work at DKV Mobility. For example,

we offer
you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad We attach great importance to work-life balance. We stand for the compatibility of family and career That's why

we offer
flexible

working hours
and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office. We support you in your development

We offer
you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team To further your personal development,

we offer
you access to a modern learning environment
- independent of time and location. This way you can also face the challenges of tomorrow We are committed to a net-zero future After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero. We are a certified employer Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work Did you know that we have received several awards as an employer in recent years? Have we made you curious? Then we are looking forward to your application If you still have open questions then please contact Luminita Neagu via luminita.neagu@dkv-mobility.com.