Salut și bun venit la Sungrow
Ready to start your career in an international service environment? As our Service Operations Coordinator, you will support the day-to-day activities that keep our European service organization organized, connected, and moving forward.
Working closely with colleagues across different teams, you will gain hands-on experience with service processes, systems, customer cases, and operational coordination. Curious what your day could look like? Let’s dive in:
- Support the coordination and administration of service requests, contracts, work orders, and customer cases.
- Keep service information accurate and up to date in the relevant systems and help colleagues access the information they need.
- Follow up on service milestones, contract dates, documentation, and invoicing-related information.
- Assist with preparing regular operational reports and highlighting missing information, delays, or recurring issues.
- Support project handovers into service and help maintain clear and complete project and service documentation.
- Work closely with Service Managers, Field Service, Remote O&M, Finance, Logistics, and Sales colleagues across Europe.
