Anti-Cheat Operations Analyst

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

If you dream of a world with no cheaters in games, have experience working in a Security Operations Center (SOC), know the difference between an aimbot and a wall hack, and think that all players have the right to a fair and fun gaming experience, this is the job for you

The Anti-Cheat Operations Analyst is a member of EA Security's Secure Platform Engineering & Anti-Cheat Response (SPEAR) team and will report to the manager of the Gameplay Integrity Operations team.

As an Operations Analyst, your primary job will involve monitoring the environment of our games using our internal anti-cheat solution. Your work will help ensure fair and fun experiences for EA's players across all of EA's games.

In addition to running daily anti-cheat operations, you'll perform investigations into suspected cheating activity to confirm or refute reports and improve the quality of our detections. You'll deep dive into data provided by a variety of tools, and you'll gather and review threat intelligence supporting our anti-cheat and UGX (user-generated experiences & modding) protection pipelines.

To join the team, you should have experience working in a Security Operations Center, an understanding of the cheating problem in the gaming industry, and a passion to learn new technologies and challenge assumptions.

Responsibilities

• Monitor anti-cheat operations dashboards;
• Investigate suspected cheating activity;
• Gather threat intelligence to support efforts for anti-cheat and UGX (user-generated content and modding);
• Perform assessment and investigations of enforcement appeals;
• Communicate task progress and blockers to the team;
• Write concise documentation for a variety of topics dealing with anti-cheat operations;
• Identify needs and lead the development of your technical skills in the anti-cheat space;

Qualifications

• 1+ years of experience as a SOC Tier 1 analyst working with SIEM technologies;
• Knowledge of the cheating problem in the gaming industry (PC cheats, modding, external cheats, internal cheats, wall hacks, aimbots, etc.);
• Basic knowledge of operating system fundamentals (processes, threads, virtual memory, etc.);
• Identify knowledge gaps and seek the right sources to close those gaps;
• Excellent verbal and written English skills;

Additional Qualifications

• Bachelor's degree in Computer Science or Information Security or similar, or relevant industry experience;
• Information Security certifications such as CEH, CISSP, GSEC, OSCP, OSCE, or Security+;
• Experience building tools that automate tasks;
• Experience with reverse engineering or anti-cheat/anti-malware development;

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.