Dynamics 365 F&O Technical Consultant

1 week ago

Bucharest, Bucureşti, Romania CGS (Computer Generated Solutions) Full time 40,000 - 60,000 per year

Cerinte:

-2+ years experience with Microsoft Dynamics Finance & Operations, Supply Chain Management

-Proven experience as a Dynamics 365 support resource or in a similar technical support role.

-Proficiency in diagnosing and resolving technical issues related to Dynamics 365.

-Experience in configuring and customizing Dynamics 365 to meet business requirements.

-Self-starter with high motivation and passion to thrive and adapt in an ever-changing, fast-paced environment.

-Customer-oriented, ability to self-manage and take ownership.

Responsabilitati / Realizari:

-Technical Support: provide technical assistance to users, troubleshoot issues, and resolve system- & user related problems.

-System Configuration: configure and customize the D365 F&O system to meet business requirements, including developing and maintaining forms, reports, and workflow

-User Access management: Assigning and managing licenses, creating users and assigning permissions

-User Training: Train end-users on how to effectively use the system and provide ongoing support to ensure they can utilize its features efficiently.

-Documentation: Maintain comprehensive documentation of system configurations, changes, and procedures.

-Collaboration: Work closely with stakeholders to understand business processes. Collects necessary information before forwarding it to 3rd level support or external partners

-Performance Monitoring: Monitor system performance and make necessary adjustments to improve efficiency and reliability.

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