Situation Management and Emergency Management Process Owner
17 hours ago
The Situation Management and Emergency Management (EM) Process Owner is responsible for designing and implementing the Situation Management process for ContiTech and operating the Emergency Management process, including tool ownership and annual preparation cycles. The Process Owner works cross-functionally with Service Owners, the Service Desk, and other key stakeholders to ensure the organization is prepared for and capable of managing major incidents and emergencies efficiently.
Key Responsibilities
-Design and implement the Situation Management process for ContiTech, defining clear roles, responsibilities, and workflows (execution will be handled by the Service Desk).
-Operate and maintain the Emergency Management process, including leading the annual Emergency Management preparation cycle in collaboration with service owners and relevant stakeholders.
-Own and manage the Emergency Management (EM) Preparation Tool, serving as the primary point of contact for all EM process and tool-related topics.
-Drive continuous improvement initiatives for both the Emergency Management process and its associated tools, incorporating feedback, lessons learned, and industry best practices.
-Coordinate and support the rollout and ongoing operations of the Emergency Management tool (CrEst) across ContiTech.
-Support internal and external audits related to Emergency Management, providing required documentation and evidence.
-Collaborate closely with the ITSM team, the Service Desk, and service owners to ensure end-to-end alignment and readiness in emergency situations.
Qualification:
Academic degree in Information Technology, Business Continuity, or a related field.
Optional: ITIL Foundation Certification or other ITSM framework
3+ years of experience in IT service/process management, business continuity, or emergency response planning.Proven experience in process design, implementation, and continuous improvement.
Strong project coordination and stakeholder engagement skills.
Familiarity with ITIL and service management frameworks is a strong advantage.
Experience with tools related to incident or emergency management is a plus.
Strong communication and documentation skills in English. German language skills are a plus but not mandatory.
Advanced or expert knowledge in the areas of:
Tool Knowledge – Experience with emergency management or ITSM tools (e.g., BMC, CMDB, emergency notification or coordination tools).
Crisis & Emergency Management Principles – Familiarity with emergency preparedness, response planning, and recovery procedures.
Basic knowledge of:
IT Service Management Frameworks (understanding of ITIL especially Incident Management, Major Incident Management, and Continual Improvement).
Process Design & Governance – Knowledge of designing, documenting, and managing IT processes in complex environments.
Audit & Compliance – Understanding of IT audit requirements, controls, and documentation standards.
Communication & Coordination – Strong stakeholder communication and coordination skills, especially in high-pressure situations.
Global IT Environments – Awareness of working in large, distributed organizations with multiple locations and time zones.
Continuous Improvement – Knowledge of methods for process analysis, feedback loops, and iterative improvement.
Additional InformationReady to drive with Continental? Take the first step and fill in the online application.
-
Timișoara, Timiş, Romania Continental Full time 40,000 - 80,000 per yearYour tasksThe Situation Management and Emergency Management (EM) Process Owner is responsible for designing and implementing the Situation Management process for ContiTech and operating the Emergency Management process, including tool ownership and annual preparation cycles. The Process Owner works cross-functionally with Service Owners, the Service Desk,...
-
IT Solution Manager
17 hours ago
Strada Rudolf Otto, Timișoara, Romania Continental Full time 80,000 - 120,000 per yearCompany Description Coming from Continental, Original Equipment Solutions (OESL) is emerging as a stand-alone global leader in the automotive sector, with over 17,000 employees and €2 billion in annual sales. Operating in 15 countries across 35 locations, including technology centers, OESL will build on Continental's rich legacy to deliver high-quality...
-
Project Manager – Process Owner
2 weeks ago
Timișoara, Timiş, Romania DevHub Full time €30,000 - €60,000 per yearAt DevHub, we blend innovation with passion to lead the Technology and online entertainment industry. As a pioneer in the sector, we are committed to revolutionizing the digital landscape with our next-generation platform. Our mission is to create immersive, engaging, and seamless experiences that captivate and entertain users worldwide. We don't just...
-
Strada Rudolf Otto, Timisoara, Romania Continental Full time €40,000 - €80,000 per yearCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of €41.4 billion and...
-
ESH Specialist
18 hours ago
Strada Rudolf Otto, Timișoara, Romania Continental Full time 15,000 - 25,000 per yearCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and...
-
Global Category Manager
18 hours ago
Strada Rudolf Otto, Timișoara, Romania Continental Full time 30,000 - 60,000 per yearCompany Description OESL – Original Equipment Solutions, For Future Mobility.Are you ready to move ForwardTogether with a global, dedicated, and experienced team? Join us and take the opportunity to contribute to our future in the fundamentally changing automotive industry with your new role as GLOBAL CATEGORY MANAGER in the stand-alone Business Area...
-
Vulnerability Management Analyst
4 days ago
Romania AllStars-IT Full time €40,000 - €60,000 per yearVulnerability Management AnalystLevelMiddleDepartmentOther IT PositionsTypeFull TimeProjectbolttechLocations:RomaniaRemoteJob DetailsPosted on:September 26, 2025About the CompanyEstablished in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The...
-
Financial Processes Specialist
18 hours ago
Romania Ahold Delhaize Full time 15,000 - 30,000 per yearFor more than 30 years, in Mega Image, success stories have been written over long periods of time. They are written by people for whom the passion for excellence, the loyalty and the desire to succeed regardless of situations or challenges represent a way of living and of continuous self-development.Are you passionate about finance and process improvement?...
-
Manager Environment
17 hours ago
Strada Rudolf Otto, Timișoara, Romania Continental Full time €60,000 - €120,000 per yearCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and...
-
ESH Manager Knowledge
17 hours ago
Strada Rudolf Otto, Timișoara, Romania Continental Full time €30,000 - €60,000 per yearCompany Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and...
