Team Leader for ITSCM team

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group.

At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz.

Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Job role
The role implies leading, supervising and guiding the ITSCM Services team, in order to fulfil customers, team

members' satisfaction and business needs.

What You Will Do

• Works under immediate supervision of Governance Service Delivery Lead/Head of Pillar and may have Management Trainees / People Coordinators under supervision;
• Leads and develops people in accordance with the Allianz People Attributes, leadership values and relevant guidelines;
• Enables the team to function effectively, follows clear priorities in alignment with the strategy and ensures that these are met;
• Prioritizes, delegates and controls tasks, balances workloads and steers capacity in the team;
• Secures working conditions within which the employees are enabled to fulfil their tasks best and with high motivation;
• Ensures compliance with occupational health and safety standards and regulations by law;
• Communicates actively and ensures proactive information management and may guide employees through change initiatives;
• Acts as a bridge between the local teams and relevant stakeholders (alignment for targets, roles, growth strategy, complexity of tasks);
• Coordinates team members in order to meet customer expectations, provides feedback for evaluation,1 to 1s, sets the objectives and expectations, sets the development plan for DRs, training needs, gives constant feedback;
• Responsibilities in delivering / supervising on assigned HR admin tasks: recruitment process, onboarding, creating a network for the new joiners in and outside the team/branch, knowledge tests – facilitator;
• P&L responsibilities at the team level, including for FTE billing, HAFs, OFAs, OAs
• Ensure finance rigor and discipline (cash advance requests are correctly filled in, submitted on time and approved according to guidelines; expense reports within deadlines and that the documents provided are accurate, complete and follow internal procedure; ensure repayment of outstanding amounts as per the procedure deadlines;
• Ensure timely and correct submissions of the requested details within deadlines for planning and forecast purposes)
• Ensure that all delivered services have contracts in place and MSD procedures regarding contracts/staffing are followed;
• Delivers team presentations, sets team meetings, informal voice of the team, results presentation, travel administration;
• Delivers results presentation and supports the organization and the team in floor walks and customer visits.
• Other operational responsibilities might occur, in line with the service line coordinated. What you bring
• Relevant skills in people management & ITSCM background and understanding
• Proficiency in MS Excel & MS PowerPoint;
• Strong organizational, planning and structuring skills;
• Fluent in English, must be able to hold presentations and lead meetings in English;
• Experience in working in multicultural environments, especially in joint off shoring & on shoring delivery models. You have
• Strong organizational, planning and structuring skills;
• Very good communication skills, problem solving ability, team player, very organized;
• Ability to build working relationships in a complex environment;
• Flexible and able to think outside the box;
• Self-starter and driven;
• People oriented;
• Customer oriented;
• Analytical mindset.

What We Offer
We support your well-being

• Access dedicated counseling services, mental health resources, and well-being sessions designed to keep you feeling your best
• Enjoy a personalized benefits package through a monthly budget on the Benefit platform, covering medical subscriptions, meal tickets, private pension plans, life insurance, Allianz Tiriac exclusive insurance discounts, and many more.
• Prioritize what truly matters with time off on your birthday, additional vacation days for each year with Allianz (up to five extra days), Paid leave on December 24th and 31st, plus the flexibility to swap weekend holidays for extra days off, and special allowances for significant life events.

We invest in your growth

Take advantage of an extensive learning curriculum tailored to support your career growth and meet your professional needs, with access to a wide range of technical and soft skills trainings, international certifications (including Agile, Lean Six Sigma, PRINCE2, ITIL, IFOA, ACCA, IACCM, and more), learning resources from LinkedIn and Allianz platforms, language development opportunities (German, French, English), and our dedicated Leadership Program to help you reach the next level.

We value you and your work

We acknowledge and recognize your work through performance-based rewards to celebrate your achievements, team, and individual recognition programs to celebrate your contributions and internal referral bonuses.

Your personal information, including sensitive data, may be shared with Hiring Managers to evaluate your suitability for the role. Only candidates who meet the criteria will be contacted, and all applications will be treated with strict confidentiality.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us.
Let's care for tomorrow.