Customer Service Back Office Admin

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit

The CS Back Office is responsible for maintaining the accuracy and integrity of customer and pricing data across our systems. As a Data Administrator, you will play a crucial role in ensuring that all SAP data updates are executed according to EPC-defined pricing rules and company policies. Your attention to detail and ability to handle mass data changes will be key to the team's success. It is Located in Bucharest, Romania with a Hybrid schedule.

Key Responsibilities:

• Execute SAP data changes in line with company guidelines and policies.
• Create and update customer master data and pricing data in the transactional systems, ensuring accuracy and timeliness.
• Manage large-scale data changes, ensuring all updates are precise and compliant with policies.
• Run control reports to verify SAP changes, especially manual pricing, ensuring compliance with company standards.
• Create contracts in SAP, including ABP, Leasing, and TCS Service contracts.
• Conduct price control audits and generate relevant reports to maintain data accuracy and transparency.

Qualifications & Skills:

• Passion for delivering high-quality service.
• Intermediate to advanced experience with SAP, particularly in Master Data, Pricing, and Deal Management.
• Experience managing customer contracts and converting them into SAP master data is highly preferred.
• Strong numerical skills, with the ability to handle large amounts of data methodically and accurately.
• Excellent coordination skills, with the ability to manage multiple tasks simultaneously.
• Proficiency with standard office applications such as Microsoft Internet Explorer, Excel, Word, and PowerPoint.
• Strong organizational skills, with the ability to prioritize tasks effectively.
• Excellent verbal and written communication skills.
• High levels of motivation, initiative, and the ability to work independently.
• A collaborative team player who thrives in a fast-paced environment.

Benefits 

• Meal Vouchers (30 ron per each working day)  
• Life Insurance  
• Private Medical Care  
• Holiday Allowance  
• Christmas and Easter Bonus  
• Extra vacation days (Birthdays and 1 additional day added every year of employment)  
• Annual Bonus (Target based) 
   
   

Why Join Us? 
 
At Diversey, you will be part of a dynamic, international team, working on innovative solutions that shape the professional cleaning and hygiene industry. We offer exciting career growth opportunities in a global organization that values innovation, sustainability, and collaboration. 
 
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. 
 
At Solenis our greatest asset are our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.