Gaming Operations Trainer

2 days ago

Bucharest, Bucureşti, Romania ARRISE Full time 20,000 - 25,000 per year

Job Purpose
The Gaming Operations Trainer is responsible for preparing and developing staff through effective training programs, ensuring they deliver a professional and engaging live gaming experience in line with company standards.

Responsibilities:

  • Deliver engaging and effective training sessions for new and existing staff on live gaming operations, with a focus on Blackjack, Roulette, and Baccarat.
  • Provide ongoing coaching and mentoring to team members to ensure continuous skill development and adherence to company standards.
  • Adapt training methods and materials to suit different learning styles and proficiency levels.
  • Monitor trainee performance, provide constructive feedback, and support their professional growth.
  • Foster a respectful, inclusive, and motivating learning environment that encourages confidence and professionalism.
  • Collaborate with management and other trainers to update and improve training programs in line with operational needs.
  • Act as a role model by demonstrating strong product knowledge, effective communication, and a high standard of professionalism at all times.

Requirements:

  • At least one year of experience as a Live Casino Dealer or in a training/mentoring role within the gaming industry.
  • Strong knowledge of live casino games, including Blackjack, Roulette, and Baccarat.
  • Proficiency in Romanian and English, both written and spoken (minimum C1 level).
  • Excellent communication, presentation, and interpersonal skills.
  • Proven ability to train or coach others, ideally in a professional or instructional setting.
  • A passion for delivering knowledge and fostering a professional, respectful learning environment.
  • A patient and kind demeanor
  • High School Diploma (a University Degree is a plus).

Benefits:

  • Competitive salary.
  • EUR150 net monthly bonus after probation.
  • Additional earnings of 500 euros for each successful job referral to ARRISE.
  • Private health insurance from day one.
  • 7card membership for sports activities and discounts at popular brands after 6 months.
  • An exceptional studio space in a modern office building in Bucharest
  • Weekly professional massage.
  • Daily Meal
  • International work environment.
  • Opportunities for advancement to higher positions.

Ready to Elevate Your Career? Join ARRISE Today

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