CoE Lead

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 

We're on a mission to unlock the value of technology for our customers — helping them innovate, optimise, and grow. As the Data & AI Centre of Excellence (CoE) Lead, you'll play a pivotal role in shaping our global strategy for one of the most transformative areas in technology.

You'll define and drive the Data & AI CoE's vision, bringing together innovation, market insights, and operational excellence to create industry-leading services that deliver measurable business impact. Acting as both a strategic architect and culture ambassador, you'll guide global teams, collaborate across regions, and influence the evolution of SoftwareOne's Data & AI offerings worldwide.

Define and drive the global strategy for Data & AI Services, aligning the portfolio with evolving customer needs, partner priorities, and market opportunities.

Lead the Data & AI Centre of Excellence (CoE) — setting the strategic direction, governance framework, and roadmap that ensures consistency, innovation, and excellence worldwide.

Oversee the full service lifecycle, from concept and design through market validation, launch, and continuous improvement.

Collaborate across regions and other CoEs to ensure global alignment and effective local execution of Data & AI initiatives.

Support large and complex customer engagements — guiding pre-sales and delivery teams, capturing learnings, and feeding insights back into the service portfolio.

Foster innovation by developing scalable, modern delivery models and accelerating the adoption of emerging Data & AI capabilities.

Inspire, coach, and empower a high-performing global team, promoting growth, collaboration, and a culture of excellence.

Act as a trusted advisor to senior stakeholders and technology partners, influencing strategic investments and shaping the future of SoftwareOne's Data & AI ecosystem.

Proven experience leading global or regional Data, AI, or Digital Transformation service portfolios within technology or professional services environments.

Deep understanding of modern data platforms, AI technologies, and cloud ecosystems across multiple providers.

Expertise in portfolio and service lifecycle management, from concept and design through global rollout and continuous improvement.

Strategic mindset with strong governance, communication, and influencing skills to drive alignment and decision-making at all levels.

Demonstrated success leading distributed, cross-functional teams across regions and disciplines.

Strong commercial and customer orientation, with a track record of driving innovation, scalability, and measurable business impact.

Ability to balance strategic vision with hands-on leadership, inspiring teams while ensuring flawless execution.

Full Information Provided on the Job Description 

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at    

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.