Specialist Hospitality

2 weeks ago

Bucharest, Bucureşti, Romania Mesopotamia Romania Full time 1,800 - 2,500 per year

Căutăm o persoană comunicativă și orientată către client, care să asigure o experiență pozitivă în locațiile noastre, cât și prin monitorizarea feedback-ului online. Rolul presupune interacțiune directă cu clienții, coordonarea bunelor practici de customer service în echipă și raportarea constantă a nivelului de satisfacție.

Responsabilități principale:

Asistarea clienților în restaurant, gestionarea rapidă a nemulțumirilor minore.

Monitorizarea și centralizarea recenziilor online (Google, Facebook, aplicații).

Încurajarea feedback-ului pozitiv și transmiterea reclamațiilor către management.

Training și suport pentru echipa de front-desk și casieri privind comunicarea cu clienții.

Întocmirea rapoartelor periodice despre reclamații, feedback și satisfacția clienților.

Propunerea și urmărirea implementării soluțiilor de îmbunătățire.

Activitate mixtă: ~50% timp în locație, ~50% timp la birou (rapoarte, social media, training).

Profilul candidatului ideal:

Studii medii sau superioare (ospitalitate, comunicare, management – avantaj).

Experiență anterioară în relații cu clienții sau HoReCa constituie avantaj.

Abilități excelente de comunicare și relaționare.

Proactivitate, orientare spre soluții și rezistență la situații tensionate.

Cunoștințe de bază privind aplicații digitale și platforme de feedback online.

Condiții:

Program full-time, luni-vineri (cu activitate mixtă teren/birou).

Colaborare directă cu echipele operaționale și managementul.

Dacă îți dorești să contribui la îmbunătățirea experienței clienților și să faci parte dintr-o echipă dinamică, așteptăm să aplici

  • Clinical Sales Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania SOFMEDICA Life-saving Innovation Full time €40,000 - €60,000 per year

    Sofmedica is a leading regional multinational company that distributes innovative medical equipment harnessing the power of precision to improve healthcare outcomes. We are deeply committed to bridging the gap between cutting-edge medical technology and patients in Central and Southeastern Europe.Our mission is to nurture an innovation and education...

  • Medical Representative

    2 weeks ago

    Bucharest, Bucureşti, Romania Hartmann Full time 104,000 - 130,878 per year

    Medical Representative Hospitals Bacau/VranceaPurpose: Manages the customers in the designated area, following the company business objectives.Territory: Bacau, Vrancea, Galati, Buzau, Tulcea, BrailaMain Responsibilities:Promotes the company image and the one of the company portfolio products, in private and state hospitals;Builds and maintains good business...

  • Medical Representative

    2 weeks ago

    Bucharest, Bucureşti, Romania Hartmann Full time 104,000 - 130,878 per year

    Medical Representative Hospitals Bacau/VranceaPurpose: Manages the customers in the designated area, following the company business objectives.Territory: Bacau, Vrancea, Galati, Buzau, Tulcea, Braila Main Responsibilities:Promotes the company image and the one of the company portfolio products, in private and state hospitals;Builds and maintains good...

  • Clinical Support Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania Zimmer Biomet Full time €40,000 - €80,000 per year

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...

  • Medical Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania M Hospital București Full time 104,000 - 130,878 per year

    Ne mărim echipași căutămMedici Oncologi în colaborare cu Casa de Asigurări de Sănătate,motivați să practice oncologie modernă, într-un ecosistem complet: spitalizare de zi, comisie interdisciplinară, acces rapid laCT/RMN/RXîn rețeaua M Imagistică, laborator propriu și continuitate a îngrijirii prin M Care (suportiv & paliativ).Suntem...

  • System Engineering Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania VodafoneZiggo Full time €60,000 - €120,000 per year

    Your day to day:At VOIS we are a dynamic company building scalable, secure, and high-performance applications.Our team thrives on innovation, collaboration, and continuous learning. We're currently looking for a System Engineering Specialist which will be in charge of the definition and implementation of standards for the cloud and on-premise platforms,...

  • Brand Ambassador

    1 day ago

    Bucharest, Bucureşti, Romania Effy Jewelry Full time 30,000 - 60,000 per year

    EFFY is coming to BucharestCruise Job Fair – Bucharest, Romania Caro Hotel, Bucharest Friday, 3 October 2025A rare opportunity awaits.JoinEFFY Jewelryat the upcomingCruise Job Fairin Bucharest and take your career to the next level. Withover 130 boutiques across 9 of the world's leading cruise lines, Effy sets the standard for luxury at sea.We are seeking...

  • System Engineering Specialist, NFVi

    2 weeks ago

    Bucharest, Bucureşti, Romania Vodafone Full time €40,000 - €80,000 per year

    Your day to day:At VOIS we are a dynamic company building scalable, secure, and high-performance applications. Our team thrives on innovation, collaboration, and continuous learning.We're currently looking for a System Engineering Specialist, NFVi that supports the business outcome, investments and go to market for the Technology Converged Networks and...

  • System Engineering Specialist, NFVi

    2 weeks ago

    Bucharest, Bucureşti, Romania VOIS Full time €40,000 - €80,000 per year

    Your day to day:At VOIS we are a dynamic company building scalable, secure, and high-performance applications. Our team thrives on innovation, collaboration, and continuous learning.We're currently looking for a System Engineering Specialist, NFVi that supports the business outcome, investments and go to market for the Technology Converged Networks and...

  • System Engineering Specialist

    2 weeks ago

    Bucharest, Bucureşti, Romania VOIS Full time €104,000 - €130,878 per year

    Your day to day:At VOIS we are a dynamic company building scalable, secure, and high-performance applications.Our team thrives on innovation, collaboration, and continuous learning. We're currently looking for a System Engineering Specialist which will be in charge of the definition and implementation of standards for the cloud and on-premise platforms,...