Application Support Engineer

1 day ago

ClujNapoca, Cluj, Romania Emerson Full time
Description

As an Application Support Engineer, you will provide technical and functional expertise in designing, planning, testing, and implementing high-quality IT systems and applications. You will play a key role in supporting and developing solutions in a dynamic, fast-paced environment while contributing to Emerson's strategic IT direction and digital transformation initiatives.

In This Role, Your Responsibilities Will Be:

  • Provide ongoing production support for applications and interfaces, including troubleshooting, root cause analysis and issue resolution. 

  • Lead or participate in small to medium system implementation projects using Waterfall or Agile methodologies. 

  • Assist with technical requirements definition, impact analysis, and implementation planning. 

  • Design test scripts, perform unit testing, validate results, and provide technical sign-off. 

  • Maintain existing software solutions and interfaces between applications, ERP systems, and other relevant software. 

  • Support database maintenance, application development, and implementation activities. 

  • Create and maintain documentation for software applications and technical processes. 

  • Perform analysis on business systems, data, and technical issues, providing guidance in change management. 

  • Communicate effectively with suppliers, project teams, and business stakeholders to ensure smooth implementation of changes. 

  • Collaborate with contractors to ensure timely and quality delivery of software and services.

Who You Are:

You stay focused and composed in stressful situations. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You push yourself and help others achieve results. You set objectives to align with broader organizational goals. You anticipate the impact of emerging technologies and make necessary adjustments.

For This Role, You Will Need:

  • Minimum 3 years of experience in IT systems/applications analysis or support roles. 

  • Bachelor's degree in a relevant business or IT discipline. 

  • Knowledge of object-oriented programming (C#, .NET), Microsoft SQL and ERP systems. 

  • Exposure to digital transformation trends (Cloud, API platforms, RPA, Analytics). 

  • Fluent English, both written and spoken, with the ability to communicate technical concepts clearly to diverse audiences.

Preferred Qualifications that Set You Apart: 

  • Strong communication and collaboration skills across technical and non-technical teams.

  • Familiarity with Oracle, Azure and API platforms. 

  • Other European languages are an advantage. 

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

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