Software Quality Assurance Manager

Who We Are in a Nutshell

Hi, we're FintechOS — the global leader in fintech enablement. Our mission is to make fintech innovation accessible to every company.

The FintechOS platform accelerates the launch and expansion of financial products and services, enabling businesses to realize value up to ten times faster than traditional approaches. Banks, insurers, and other financial institutions can bring new solutions to market in as little as 12 weeks with FintechOS.

About the Role

The
QA Manager
is responsible for defining, implementing, and continuously improving the testing strategy, ensuring high software quality through robust testing processes, automation, and best practices. They lead and mentor the QA team, collaborate with cross-functional stakeholders, and drive a quality-first culture to enhance product reliability, performance, and compliance.

What You'll Do

Testing Strategy & Quality Ownership

• Define, implement, and evolve a scalable testing strategy and framework across all project stages.
• Establish and enforce best practices for manual, automation, performance, security, and compliance testing.
• Align testing approach with company goals, the technical stack, and Agile delivery.
• Govern test standards and maintain consistency in methodologies and reporting.
• Define and monitor quality KPIs to drive continual improvement in software reliability.

People Management & Leadership

• Lead, mentor, and grow the QA team—focusing on skills development, ownership, and a quality-first mindset.
• Conduct performance reviews and career development plans.
• Foster a culture of learning, innovation, and cross-functional collaboration.
• Manage hiring, onboarding, and ongoing training of QA team members.

Test Planning & Execution Management

• Oversee the planning, design, and execution of test cases, including unit, integration, API, UI, and regression testing.
• Ensure robust coverage of functional, non-functional, regression, and compliance scenarios.
• Continuously optimize test execution for maximum efficiency and coverage.
• Own the defect lifecycle—ensuring clear reporting and timely resolution.

Automation & Continuous Integration

• Define and lead the
  test automation strategy
  through a
  staged approach
  :
• Unit Testing
• API Testing
• UI Testing
• Regression Suite Development
• Select and implement automation frameworks and tools that scale with product growth.
• Integrate automated tests into CI/CD pipelines in partnership with DevOps and Engineering.
• Champion automation coverage and maintainability to increase release confidence and velocity.

Collaboration & Stakeholder Management

• Be the go-to QA representative for Product, Engineering, and Leadership teams.
• Collaborate with Solution Consultants and Architects to refine acceptance criteria and testability.
• Work closely with developers for early defect detection, pair testing, and quality gates.
• Ensure alignment with technical and business goals for end-to-end product quality.

Performance, Security & Compliance Testing

• Oversee load, stress, and scalability testing efforts to ensure platform resilience.
• Enforce modern security testing practices and compliance adherence (e.g., GDPR, PCI-DSS).

Requirements

Education & Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or related field.
• ISTQB Advanced Test Manager Certification preferred.
• Agile/Scrum certifications (CSM, SAFe) are a plus.

What You'll Bring

• 5+ years in QA with 2+ years in QA leadership roles.
• Strong experience managing QA in Agile/Scrum environments.
• Demonstrated expertise in manual and automated testing.
• Proficiency in designing automation strategies and driving their execution.
• Experience testing cloud-native solutions (AWS, Azure, GCP).
• Strong background in performance and security testing.

Technical Skills

• Proficient in test management tools (e.g., JIRA, TestRail, Xray, Zephyr).
• Bug tracking expertise (e.g., JIRA, Bugzilla).
• API testing tools: Postman, REST Assured.
• Performance tools: JMeter, Gatling.
• Automation frameworks: Selenium, Cypress, Playwright.
• Familiarity with CI/CD pipelines and secure coding principles (OWASP Top 10).

Nice to Have

• Experience in the financial industry
  (e.g., banking, insurance, fintech).
• Background in a technology product company
  , especially SaaS or platform businesses.
• Strong foundation in test automation practices
  with practical implementation across the
  testing stack
  .
• Experience with advanced CI/CD integration and orchestration tools.

Working Relationships

• Internal
  : Product Managers, Solution Architects, Engineers, Tech Leads, QA Engineers, SREs.
• External
  : Partner QA and Development teams.

Our Culture

• We're a highly motivated team solving big challenges in financial technology.
• We value
  diversity, curiosity, ownership
  , and
  collaboration
  .
• Everyone has a voice—we prioritize inclusion and shared success.

Quick Facts

• Venture-backed, co-headquartered in New York and London.
• Serving global clients across North America and Europe.
• Trusted by leaders like Société Générale, Admiral Group, and innovators like Vibrant.
• Strategic alliances with top consultancies (Deloitte, EY, PwC).