Collection Representative

Mandatory:

Fluent in English - both spoken and written;

Proficient in Microsoft Office and other PC skills (Excel);

Experience in customer support/ call center;

Willingness, desire and curiosity to learn and evolve in our collections' domain;

Ability to work independently and as a part of a team and to rapidly adjust to changes;

Nice to have:

Experience with an automated telephone dialing system and collections database;

Experience in AR/ collections/ recovery domain;

Experience working in different payment portals. Monitor outstanding accounts;

Conduct collection calls and emails;

Manage outbound calls;

Negotiate payment plans;

Resolve billing discrepancies;

Maintain accurate records;

Assist in training new team members.

Working hours: Monday-Friday, 16:00-00:50 Romania time.

Benefits:

Special events bonus (ex: Easter, Christmas);

Medical insurance (Signal Iduna);

Meal tickets - 25 lei/ working day;

Production bonusses;

Full remote. We, DandS Global Solutions - a Cadex company, are looking for someone to join us, to work as a Collection representative.

Take a look over the job requirements If you are willing to learn a new domain and passionate about working in an international culture, we want to meet you.