Application Administrator

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world's biggest brands. The future of data resilience is here - go fearlessly forward with us.

We are looking for an Application Administrator to join our team. Application Administrator is a key role in the Enterprise Applications team under the Corporate Technology umbrella. In this role, you will work closely with team members across functions to optimize and enhance key SaaS applications. You will collaborate with business and IT stakeholders to deliver robust solutions, streamline processes, and enable automation that supports our ongoing digital transformation. Your responsibilities will include configuring and maintaining SaaS platforms, ensuring security and compliance, and driving continuous improvement in our application management practices.

This position calls for strong technical skills, a commitment to cross-functional teamwork, and the ability to translate business needs into scalable system solutions.

Your tasks will include:

• Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
  
• Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning 
  
• Design and implement automation for user management, reporting, and data synchronization
  
• Ensure compliance with internal security, access management, and audit standards
  
• Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels
  
• Collaborate with stakeholders to define and implement process improvements
  
• Document system configurations, workflows, and technical procedures
  
• Partner with Security and IT teams to enhance SSO, MFA, and data protection measures
  
• Mentor junior administrators and support knowledge-sharing within the team 

What we expect from you:

• 3+ years of experience in SaaS application administration or enterprise IT systems management
• Degree in computer science, information systems, or relevant field
• In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.)
• Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers)
  
• Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)
• Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework
  
• Ability to create detailed documentation and architecture diagrams
  
• Demonstrate analytical and problem-solving skills, with close attention to detail
• Effectively manage and prioritize multiple projects
  
• Work collaboratively with others and take a proactive approach, consistently seeking opportunities for continuous improvement
• English proficiency sufficient to communicate with international teams

Will be an advantage:

• Experience integrating SaaS tools with enterprise systems, such as CRM or IAM platforms
• Understanding of data security, compliance, and access governance principles
• Familiarity with AI-powered productivity and automation tools, including Microsoft Copilot, ChatGPT, or similar solutions

We offer:

• Private medical insurance for you, one adult dependent, and your children
• Meal tickets
• Private pension plan
• Life insurance
• Vision reimbursement
• Annual leave and additional vacation days based on tenure
• Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
• Veeam Care Days – additional 24 hours for your volunteering activities
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O'Reilly) and mentoring through our MentorLab program

Please note: If the applicant is permanently present outside of Romania, Veeam reserves the right to refuse to consider the application for a job. Remote job is only possible in case the employee is located in Romania.

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

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