Provider Manager Local Network Services

2 weeks ago


Timișoara, Timiş, Romania Continental Full time €40,000 - €60,000 per year
  • Provider Management: Oversee and manage relationships with local network service providers, ensuring compliance with service level agreements (SLAs) and performance standards. Align provider demand, requesting quotes, check quality, document & track status of orders, coordinate CoF signatures, implementation planning with locations and central operations.
  • Contract Negotiation: Negotiate contracts and agreements with network service providers to secure the best terms and conditions.
  • Performance Monitoring: Monitor and evaluate the performance of network service providers, ensuring they meet or exceed established SLAs.
  • Issue Resolution: Address and resolve any issues or disputes with network service providers promptly and effectively.
  • Continuous Improvement: Identify opportunities for improving network services and work with providers to implement enhancements. Coordinate any changes required to the provider equipment/lines (routing adjustments, location moves, provider switches for locations (cost, quality driven,...) with providers.
  • Budget Management: Manage the budget for local network services, ensuring cost-effective solutions without compromising quality.
  • Reporting: Prepare and present regular reports on provider performance, service quality, and network reliability to senior management.
  • Collaboration: Work closely with internal teams, including IT, operations, and procurement, to ensure seamless network service delivery.
Education:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
Certifications:
  • ITIL, PMP, or equivalent certifications are highly desirable.
Experience:
  • Minimum of two years of experience in network services and provider management.
Required Skills:
  • Exceptional negotiation skills for managing provider relationships and contracts
  • Strong communication abilities, both written and verbal in English
  • Advanced analytical skills for interpreting complex performance data
  • Proven problem-solving capabilities in a network services environment
  • In-depth knowledge of network technologies and infrastructure
Additional Information
  • 13th salary;
  • Performance bonus;
  • Christmas & Easter bonus;
  • Seniority bonus;
  • Flexible working time;
  • Competitive salaries & benefits;
  • Health & wellness (Life Assurance, Private Health and Dental Insurance, Sport activities, Canteen, 24/7 Helpline with Psychologists etc.);
  • Different discounts (tires, glasses, medical, shopping, etc.);
  • Relocation bonus for non-Timisoara Residents;
  • Professional development opportunities (in Technical and Leadership Areas);
  • International Work Environment & Traveling Opportunities.


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