Dispatcher (English)

7 days ago

Bucharest, Bucureşti, Romania WORKFLOW Full time 1,100 - 2,500 per year

Workflow is a Ukrainian company that provides digital services for businesses in Canada and the U.S. We do it all — from website design and development to marketing and branding. Our experience in international markets allows us to deliver the most modern and innovative solutions for every project. We operate in industries such as appliance, HVAC, plumbing, and digital services — and we're constantly expanding. Now we are expanding internationally — and we're excited to announce the opening of our new office in Bucharest, Romania

At Workflow, our core values are inclusivity, innovation, and continuous growth. In 2024 alone, we achieved over $20 million in profit, and we keep growing. With a team of 70+ dedicated professionals, we're redefining standards in the digital space and implementing new solutions every day.

About the Role

As a Dispatcher, you will be the first point of contact for both clients and technicians. Your main goal is to assist customers, coordinate technicians' visits for appliance repairs at convenient times, and create efficient schedules for the technical team. You'll also be responsible for monitoring schedules, tracking job progress, and preparing reports.

We're Looking for Someone Who:

  • Has at least 1 year of experience as a Dispatcher (preferably in the Appliance industry);
  • Speaks and writes English fluently (B2–C1 level);
  • Communicates confidently with clients via phone, chat, and email;
  • Can process and classify incoming requests and pass them to the appropriate departments;
  • Is proficient with PC, Google Docs Editors, and CRM systems;
  • Has strong communication, stress management, and problem-solving skills.

What We Offer:

  • Flexible schedule: 3 working days / 2 days off
  • Shift 1: 3:00 PM – 3:00 AM
  • Shift 2: 4:30 PM – 4:30 AM
  • Shift 3: 6:00 PM – 6:00 AM
  • Stable salary paid twice a month, always on time:
  • Fixed rate of $600 + bonus system (2 CAD per booked client)
  • Average income from $1100+ per month
  • Supportive management and smooth onboarding;
  • 21 paid vacation days + 5 paid sick days;
  • Opportunities for growth and development.

Sounds like a match?We're waiting for your resume

Workflow

Job Type: Full-time

Pay: 2,500.00RON - 5,000.00RON per month

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