Fieldwork Manager
4 days ago
About us
Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.
Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together, we strive to push the field of market research toward a better tomorrow.
Introduction
To complete our team based in Timisoara and support our growth in Europe, we are looking for a Fieldwork Manager. The Fieldwork Manager is in charge of all the sampling aspects of the projects assigned.
The main goal of the Fieldwork Manager is to manage the sampling activity on projects, by maintaining both an optimal usage of supply channels from a cost/ efficiency and capacity perspectives as well as meeting our clients' requirements in terms of quality and turnaround time.
Responsibilities
- Timely Qualitative Sampling: Ensure the prompt delivery of qualitative samples that meet clients' expectations.
- Feasibility Assessment: Evaluate and confirm the feasibility of assigned projects, considering logistical and resource constraints.
- Sample Planning: Develop and communicate detailed sample planning strategies to optimize data collection processes.
- Risk Management: Identify and proactively address potential risks associated with fieldwork, minimizing disruptions to project timelines.
- Fieldwork Oversight: Monitor and manage all aspects of fieldwork operations to maintain data quality and accuracy.
- Client-Centric Approach: Understand clients' sampling requirements and provide guidance on effective sampling strategies in response to their requests.
- Outsourcing Consideration: Utilize outsourcing as a last resort, seeking internal solutions to meet project requirements whenever feasible.
Required skill set
- University degree, preferably in Sociology/Business Administration or Marketing;
- Preferably 1 year experience in client services;
- Mandatory advanced level of English language;
- Very good communication level, able to deliver and explain unexpected news and offer solutions to the parties involved in the project;
- Good level for a second language (optional);
- Ability to work under pressure and in a team;
- High level of organizational skills and ability to prioritize;
- Proactivity and hands on approach with a can-do attitude is highly appreciated;
- Experience in online market research is an advantage.
Our Values:
Integrity and respect. We treat our colleagues, clients and partners how we want to be treated.
Success in unity. We deliver results by working as a team with common goals.
Smart decisions in action. We implement plans without delay and stay nimble to change on demand.
Make it simple. We simplify complexity, making the complex easy to understand.
Be bold. We welcome big and small ideas that challenge and inspire us to change.
Delight customers. We work tirelessly to exceed expectations, turning satisfaction into delight.
Reward great work. We believe performance is the reason for advancement. Do good work and good things come.
What we offer:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.
We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.
Other benefits:
Professional & personal growth: Training opportunities and career development plan.
Financial package: Competitive salary, performance bonus.
Health: Private medical insurance.
Office comfort & fun: Central building location, relaxing room (X-box, Ping Pong table).
Work-life balance: Working from home policy.
Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal, and diverse workplace. One small way we're focused on moving ourselves – and the world- forward.
With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, or ability.
Join our global team. We welcome big thinking and reward great work
