Specialist Billing and Contract Administration

About Temenos

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

THE ROLE

As our Billing and Contract Administration Specialist you will be responsible for: gathering and maintaining accurate and up-to-date customer contracts data in various systems and applications (Oracle); ensuring customer contracts data is accurate and complies with the internal processes, procedures and scope agreed with the stakeholders; provide reporting, analysis and perform low complexity systems/applications testing, as required for exceptional queries.

OPPORTUNITIES

You will ensure billing to Temenos customers is done timely and accurately according to the established billing calendars or project specifics;
You will ensure all contracts, addendums & other legal documents are set up in Oracle according to the current applicable processes, accurately and in a timely manner;
You will provide support to project managers in the submission of monthly revenue sheets;
You will participate in different process improvement projects;
You will assist the business with other requests: client project queries, disputed invoices for which revision/credit note would be required;
You will collaborate with Controllers on specific reports to support cash collection targets;
You will provide resolution to all queries coming from internal stakeholders (Finance Controllers, Legal Team, and Business Process Owner);
You will ensure compliance with all group policies and maintain records to enable audit;
You will ensure all key performance indicators reach the targeted level;
You will ensure all process controls are effectively implemented;
You will perform other tasks related to SSC deliverables, as may be required (. various reporting activities, testing of new application functionalities, Oracle reconciliation activities, etc.).

Skills

You should have up to year experience in working in a Finance/Contract Management department or in accounting processes.
You should have excellent knowledge of MS office suite;
You should have experience in working with Oracle applications (a strong plus);
You should be proficient in English; advanced Spanish/French/German language skills are an advantage;
You should have excellent problem solver, self-starter and good communication skills.

VALUES

Care about our clients, their success, and each other.
Commit to delivering results and making an impact.
Collaborate to innovate and achieve shared goals.
Challenge the status quo to drive continuous improvement.

SOME OF OUR BENEFITS include:

Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
Family care: 4 weeks of paid family care leave
Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
Study leave: 2 weeks of paid leave each year for study or personal development

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