Software Quality Engineer

A Career at HARMAN Automotive
We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.

• Engineer audio systems and integrated technology platforms that augment the driving experience
• Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
• Advance in-vehicle infotainment, safety, efficiency, and enjoyment

About The Role
Development Quality brings the voice of the customer to the project throughout the lifecycle with a special focus on the development process, to meet the expected deliveries, field, service, and initial quality targets.

• Overall responsible person for the management of Quality Assurance as a process owner in a project, reporting to Quality Assurance Management (independent from the project).
• First point of contact for stakeholders (e.g. PM, SW PM, System Architects, Functional/Product Owner, Controlling, Sales, Customer) regarding QA Management.
• Representation of QA Management in-process reviews (e.g. Maturity Gate Task List - MGTL reviews, Process Compliance Checks - PCC, ASPICE, IATF16949, peer/walkthrough, etc.)

What You Will Do

• Establish and roll out the QA Strategy / Plan within project, aligned to project specific process requirements and to the customer specific requirements.
• Support the release of the Tailored MGTL (Maturity Gate Task List).
• Schedule the QA activities in context of project master milestone plan.
• Review quality and compliance of the established and released engineering / supporting Work Products (WP's) by means of PCCs, MGTL, Spot Checks/Sampling Checks (if applicable) and any other audits / assessments that are required by the customer.
• Conduct pre-assessments / coaching with the appropriate process owners to ensure the artifacts are on track, pursuing the ASPICE and IATF assessment preparation (i.e. Mock assessments)
• Evaluate the MGTL Work Products (WP) towards planned release gates for various domains (Project Maturity, SW Maturity, Manufacturing & Compliance).
• Ensure SW quality data collection and reporting regularly (e.g. PSR scorecard, QA report, customer quality reporting, etc.)
• Baseline and approve the project pre-aligned configurable items of the Quality Assurance (QA Plan, QA status report, etc.)
• QA information exchange with the customer and other project stakeholders, for the QA related topics.
• Roll out the Project Escalation mechanism and ensure monitoring for de-escalations.
• Support SW PPAP (VDA2) preparation, if requested.
• Support proper execution of audits and assessments (e.g. ASPICE, IATF, customer review / audits, etc.)
• Address audit Findings/Weaknesses and assure relevant action plans.
• Participation in Release Readiness Reviews (RRR & IRRR) and provision of data-driven evaluation.
• Participation in Lesson Learned and Risk reviews.
• Collaboration with other regional quality teams and global teams to ensure alignment and process adherence across the organization.
• Contribute towards organizational process definition/updates.

Authority

• Decide on process tailoring following the PM and PMO guidance (including the MGTL, QA plan / Strategy, PSR, and PM&C, etc.).
• Prevent a release of software that does not meet requirements through Release Readiness Review (RRR & IRRR) and risk assessment.
• Approval of tailoring of the Harman BMS standards (i.e. Engineering & Supporting processes) based on customer quality requirements.
• Raise project risks when major/critical gaps are foreseen via quality reviews/checks.
• Raise projects issues or escalations when major/critical problems are identified via quality reviews/checks.

Skills

• Experience with Project Management and familiar with QMS.
• Experience with technical areas (HW, SW, ME, System, etc.).
• Capability to evaluate complex systems.
• Experience in project and quality assurance.
• Knowledge of risk management methodologies.
• Decision making and problem-solving skills.
• Experienced with Software Development Lifecycle and methodologies (e.g. Process models Automotive SPICE).
• Thorough Knowledge and understanding of the Quality Management System (e.g. IATF 16949, ISO 9001, CMMI, etc).
• Thorough Knowledge and understanding of the Quality Core Tools (PPAP, SPC, MSA, CP, APQP, FMEA).
• Strong Communication and moderation skills.
• Strong negotiation skills and a drive for first-time quality.

What You Need To Be Successful

• Bachelor's degree in engineering related field (e.g. Computer Science, Electronics, Mechatronics or any related science field);
• 5+ years of experience in Automotive Quality and Program Management in similar programs.
• Understanding of Software development lifecycle and Methodologies.
• Knowledge of process models (e.g. Automotive SPICE)
• Knowledge of Plant Quality and AIAG VDA Quality Core Tools.
• Audit experience (either as an auditor or as auditee)
• Positive attitude and results driven.
• Able to deliver under pressure.
• Excellent skills in MS Office, MS Project.
• Technical and commercial English fluently
• Willingness to travel up to 10%.
• Hybrid working

Bonus Points if You Have

• ASPICE certification as provisionary assessor.
• IATF16949/ISO:9001 internal party auditor.
• VDA 6.3 certified.
• VDA 2 and VDA RGA/MLA trained.
• ISTQB Foundation.
• Agile and Scrum methodologies.
• Atlassian Tool User Experience (Confluence, JIRA)
• IBM ALM CCM User Experience

Abbreviations

• QA - Quality Assurance
• SW - Software
• BMS - Business Management System
• QMS - Quality Management System
• PM - Program Manager
• PMO - Program Management Officer
• PCC - Process Compliance Check (i.e. Internal Assessments)
• PM&C - Project Manual and Charter
• PSR - Project Status Report
• WP - Work Products / Work Packages
• FMEA - Failure Mode and Effect Analysis
• CP - Control Plan
• SPC - Statistical Process Control
• PPAP - Production Part Approval Process
• MSA - Measurement System Analysis
• APQP - Advanced Product and Quality Planning
• IATF - International Automotive Task Force
• AIAG - Automotive Industry Action Group (U.S. Automotive Organization)
• VDA - Verband der Automobilindustrie (German Association of the Automotive Industry)
• RGA/MLA - Reifegrads/Maturity Level Assurance
• RRR- Release Readiness Review
• ASPICE - Automotive Software Process Improvement Capability determination
• T1 - Team 1. Team composed of Process Leads/Owners for the project.
• T1 - Team 2. Team composed of specific Process Lead and their team, assigned for the project.

What We Offer
#HarmanEmployees

• Work in international teams with the world's largest automotive manufacturers.
• Use HARMAN Flex – choose the right working model fitting their job (WfH, Hybrid or Office)
• Access career development opportunities and get both on the job training on high-end automotive projects, as well as extensive technical trainings.
• Access HARMAN Webshop with large employee discounts for audio products (JBL, HARMAN Kardon, AKG)
• Are encouraged to a healthy work/life balance with a progressive holiday plan based on total work experience, 2 sick days, 3 days off compensation for weekend legal holidays and flextime.
• And of course, enjoy meal tickets, a premium medical subscription, fitness discounts and other corporate perks.