Team Leader For SAP Consulting Team

Company Description

About Bosch Service Solutions in Timișoara

Bosch Service Solutions is a leading service provider of enterprise and IT solutions. It designs and provides best-in-class services, including software-based solutions, consulting and management, AI, automation and customer experience. We're on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment, in an environment where diversity is valued and where everyone can bring their own contribution.

Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.

Work #LikeABosch

Job Description

Main objective of the job:

• Leads and is accountable for the performance and results of a dedicated team, supervising all project-related activities.
• Manages local and international (global) projects/teams from initiation to delivery, ensuring alignment with scope, quality, schedule, budget and resource allocation.
• Supervises the activity of all the subordinates involved in the project/ service, provides ongoing support and issue resolution.
• Gathers, process and documents technical and business process/requirements.
• Implements SAP solutions and integrations with SAP modules (e.g. MM, SD, EWM, PM, QM, FI/CO) or other systems.
• Drives process optimisation through best practices (innovation), delivers team and user training to ensure effective adoption and maintain the overall performance.
• Adheres to internal procedures and reliably completes assigned tasks.

Team Lead attributions and responsibilities:

• Identifies situations that might alter the quality of the services provided and proposes measures to overcome such situations.
• Creates, reviews, and updates work instructions, ensuring proper implementation and adherence to procedures within the team.
• Keeps the Service Manager constantly up to date regarding the activity within the project/service.
• Prepares and regularly submits reports to the Service Manager.
• Is consulted on developing the BCP (Business Continuity Plan) concept, on Risk Management as well as on drawing up the project strategy.
• Monitors the feedback provided by other departments regarding various situations and takes all appropriate measures to correct potential errors.
• Monitors and interprets project-specific KPIs and individual goals for subordinates, proactively proposing and implementing improvement measures
• Is responsible for creating the project/service Organisational Chart;
• Submits monthly attrition reports.
• Keeps in touch with the client's designated contact persons throughout the project/service.
• Plans the on-site visits of the clients.
• Is responsible for the internal escalations (to the management) as well as the external ones (to the client);
• Prepares and submits regular reports (on a daily, weekly and monthly basis) or exceptional reports, as requested by the client or the management.
• When necessary, travels to the client's location or communicates with the client via conference calls.
• Coordinates, supervises and provides support to the subordinates.
• Constantly monitors and evaluates the subordinates.
• Periodically organises performance evaluation sessions for his/her team and fills out the evaluation form.
• Periodically organises feedback and coaching sessions for each subordinate, while proposing incentives and disciplinary measures.
• Monitors the activity of the subordinates (punctuality, discipline, leave of absence, attendance).
• Organises and chairs team meetings, in order to inform his/ her team about any internal or external topics that are relevant to their activity.
• Requests advance payments from the Financial Department (for team buildings, protocol, etc.) and deducts the expenses of the requested amount of money.
• Approves and has responsibility regarding status at any business trips of his/her team.
• Is involved in the event of any contractual renegotiation of the running project/service or if certain services are extended/changed.
• Provides support to the HR department in redacting documents regarding the service activity (job descriptions, addenda comprising performance objectives etc.).
• Is part of the hearing committee if a team member undergoes a disciplinary hearing.
• Prepares, checks and if necessary, submits monthly time keeping records to the HR department.
• Collaborates with the HR department in the recruitment and selection process (providing job profile, creating the recruitment requests, attending the interview, taking the decision).
• Schedules the team for the regular medical investigations (on yearly basis), as requested by the HR department.
• Is consulted about the event of contractual changes (salary, position, extension, etc.) as well as regarding over-time and bonus.
• Collaborates with the HR department for all the required processes.
• Identifies and submits the training needs of the team to the HR department.
• Collaborates with the HR department regarding the associate satisfaction survey.
• Provides the necessary information to the IT department when a new associate is hired (NT user etc.).
• Opens IT/CI tickets whenever necessary.
• Requests the necessary equipment and office supplies from the Purchasing Department.
• Provides support to both the IT and the Purchasing department in the inventory process.
• Organises periodical Health & Safety sessions with his/her team.
• Handles requirements regarding ISP/AIM process updates for his/her team – training, filling out forms, annual and biannual verifications.
• Collaborates with the Quality department in preparing the documents for auditing (internal, C/AU, SO, ISO).
• Provides support to the Quality department in the Continuous Improvement Process (CIP).
• Discusses any queries regarding procedures, work instructions, products and services with the Quality department.
• Is familiar with and abides by the Integrated Management System - Handbook and Procedures (Quality, Environment, Occupational Health and Safety), which concern one's activity.

SAP Consultant (Domain) attributions and responsibilities:

• Gather, analyze, and document business and functional requirements in collaboration with stakeholders.
• Design, configure, test, and implement SAP solutions to meet defined business objectives while ensuring compliance with SAP best practices and standards.
• Drive the adoption or implementation of SAP best practices and innovative features to optimise business processes, efficiency, and cost-effectiveness.
• Collaborate closely with cross-functional teams to ensure seamless integration between SAP modules (e.g. MM, SD, EWM, PM, QM, FI/CO) and external systems.
• Provide ongoing application support, including troubleshooting, incident resolution, and continuous improvement of SAP solutions.
• Conduct user and employee (for junior colleagues) training sessions and prepare comprehensive documentation to support knowledge transfer and effective system utilisation.
• Maintain up-to-date documentation for configurations, process flows, and standard operating procedures to ensure operational continuity.
• Ensure adherence to organisational procedures and policies within the assigned area of responsibility.
• Perform additional tasks or responsibilities as assigned by the direct supervisor, aligned with the scope of the role.

Qualifications

Studies:

• University Diploma.
• High school Diploma.
• Certifications on Project Management areas.
• SAP Certifications are preferred but not mandatory.
• Project Management Certifications are highly desirable but not mandatory.

Knowledge and Skills:

• Language: English and/ or another language
• Computer literacy: MS OFFICE.
• Proficient in SAP S/4 HANA, with knowledge of main SAP processes and best practices.
• Familiarity with integration points between major SAP modules (e.g. MM, SD, EWM, PM, QM, FI/CO).
• Good understand of project/program management methodologies, frames and practices (such as Agile and Waterfall).
• In depth knowledge of at least one SAP module (e.g. MM, SD, EWM, PM, QM, FI/CO).
• Experience in at least one S4HANA project implementation.
• Able to run requirement gathering workshops, fit/gap analysis, and propose and develop solutions.
• Strong problem-solving skills, with the ability to analyse complex business requirements and translate them into effective SAP solutions.
• Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively in a team environment and independently with minimal supervision.
• Willing to learn new things, be open to challenges, and thrive on success.
• Leading people
• Basic managerial skills, efficiency in coordinating meetings and solving problems.
• Excellent communication skills.
• The ability to work under pressure.
• The ability to train and advise the team.
• Promoting the image of the company.
• Readiness to travel internationally (EU).
• Autonomous, responsible, positive, flexible, proactive person

Additional Information

Financial benefits:

• Flexible benefits system – In addition to your salary, we provide 2700 RON/year through your benefits account, allowing reimbursements based on your preferences;
• Meal tickets - A balanced diet includes at least one hot meal per day, therefore we offer you meal tickets with a value of 35 Ron;
• The 13th salary - Your contribution to Bosch is valuable. Celebrate a successful year with the 13th salary, just in time for the winter holidays;
• Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too, as they will also receive 300 Ron;
• Loyalty bonus: We value your commitment and at 5 years you will receive 750 RON, at 10 years 1500 RON, and for every additional 5 years brings another 1500 RON. It's our way of saying thank you for being part of our journey.
• Language courses - A new language is key to a new world, so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module.
• Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions, we will honour you with an attractive bonus;
• Relocation package - If you're being recruited from more than 50 km away, we provide a standard relocation package of 2500 RON (conditions apply). This is a one-time fee, paid together with your first salary.
• Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 5000 RON bonus;
• Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case-by-case basis);
• Discounts to our partners - We have a strong network in our community so we can offer you discounts to various businesses such as ISHO, Vodafone, and others.

Work-Life Balance:

• Smart Work – Our work contracts include home office days as a standard benefit. Talk to your leader for more information.
• Flex-time possibility - We care about your schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss this with your leader.
• Growing number of vacation days - Work-life balance is essential for us, therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 25 days.
• Internal communities - You are welcome to become an active member of our internal communities: Trainers Community, Wellbeing Community, Quality Ambassadors, Project Management Ambassadors, IT Community, and many others;
• Work from abroad: Do you want to work a few days from abroad? Our Smart Work concept allows you to work from outside Romania for up to 30 days per year. Conditions apply. Please contact HR for support.

Health and sport:

• Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company—extended package of medical tests, free or reduced ultrasounds, and consultations.
• Sports benefits - Being active helps you in your personal and professional Life, so we encourage you to stay in shape by using the 7Card discount for Smartfit Studio; See also: flexible benefits;
• Psychological counselling -Through the medical subscription, you can benefit from several free psychological counselling sessions at Clinicile Oana Nicolau and at a discounted price afterward.

Development:

• Bookster- the road to self-improvement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office (and your home).
• Training and certifications -We believe in a Life-Long Learning approach, so we invite you to take part in technical and soft skills training delivered by our internal training team and through other methods.
• Professional Development - Great opportunities to develop yourself within the company. Choose between different career paths: expert, project manager, or associates manager. Whether an upward or lateral move – we'll be by your side.
• Team-buildings - We organise yearly team-building activities for your department, so you get to know each other and build trust among your peers;
• International Assignments - You can work on international projects with and in other Bosch Locations, as we have offices in more than 60 countries worldwide;
• Diversity and multicultural mindset - More than 10 different nations are represented and several Languages are spoken by our colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences.