Information Technology Project Manager

We are seeking an experienced
Project Manager / Organizational Leader
to lead and manage projects and teams across IT Operations, IT Support, and IT Administration. This position combines comprehensive project management responsibilities with organizational leadership, ensuring effective planning, execution, and delivery of cross-functional initiatives.

Key Responsibilities

Project Management

• Own and lead projects and operational initiatives end-to-end within the Operations, Support, and IT Administration domains.
• Apply classical (waterfall) project management methodologies, with clearly defined phases: conception, planning, execution, and closure.
• Create and manage project baselines including detailed work breakdown structures (WBS), Gantt charts, and specification documents.
• Monitor project progress rigorously using "Plan vs. Actual" analysis and proactively manage deviations.
• Identify and manage project risks, issues, and dependencies.
• Coordinate internal resources and third-party vendors for the flawless execution of projects.
• Implement structured change request processes for any scope, timeline or budget adjustments post sign-off.
• Maintain high standards of documentation and ensure strict adherence to organizational processes and project standards throughout the lifecycle.

Organizational Leadership

• Provide organizational and disciplinary leadership to the operations/support/IT admin team.
• Manage team capacity, roles, and performance evaluations.
• Oversee team functions, ensuring consistent delivery of assigned tasks and alignment with business objectives.
• Understand employees' roles and responsibilities well enough to support, guide, and optimize performance – without requiring hands-on technical execution.
• The person will concentrate on managing the tasks and workloads, keeping the IT personnel accountable for following internal SLA's and deadlines etc.

Process and Meeting Management

• Establish and maintain a clear and efficient meeting structure to manage team activities.
• Ensure high-quality meeting documentation, including decisions, next steps, and task allocations.
• Develop and maintain central tools such as checklists, task boards and to-do lists to standardize and streamline team processes.

Your Education and Experience

• Bachelors degree
• 5 + years experience in Project management, including 3 + years in team/organizational leadership.
• Proven and demonstrable expertise in the core principles of classical project management (as outlined in the PMBOK Guide) is required
• Experience with Waterfall and Hybrid project lifecycles.
• Detailed upfront planning using Work Breakdown Structures (WBS), Gantt charts, and Critical Path Method (CPM).

Your Skillset - must haves

• Practical experience with open source project management suites (e.g., OpenProject, ProjectLibre) for creating project structure plans, detailed Gantt charts, and milestone t racking.
• Confident use of collaboration tools such as enterprise wikis (e.g., DokuWiki, BookStack) for central documentation and Mattermost for structured communication.
• Very good knowledge of visualizing processes and workflows with tools such as
• Proven experience in structured project management, especially in risk-based planning, resource allocation, and budgeting.
• Strong capabilities in upfront planning, including scope definition, scheduling, and documentation.
• Excellent written communication and documentation skills.
• Industry knowledge in IT, software, or data-driven sectors

Soft Skills

• Strong interpersonal and communication skills, with the ability to convey complex topics clearly and concisely.
• Reliable, organized, and accountable with a proactive and pragmatic leadership style.
• Able to motivate and push the teams to reach expected outcomes.
• Able to motivate and push the teams to reach expected outcomes