Technical Account Manager II

Contract-based role via Flow Automations – Remote or Hybrid

How would you like to help the world's largest companies transform the way they work via automation, allowing their team members to achieve their full potential? As part of our collaboration with UiPath and its enterprise clients, Flow Automations is hiring Technical Account Managers to support automation programs that drive business to a higher level.

Our Technical Account Managers advise and guide strategic customers in designing and building long-term, enterprise-level business automation programs leveraging UiPath's platform — ensuring customers achieve maximum business value and organizational impact.

We work with UiPath's most strategic enterprise customers, engaging stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of UiPath capabilities with a strong focus on achieving tangible business outcomes while enhancing the way their team members work.

This role supports the full UiPath platform lifecycle — including coaching customer teams on deployment, enablement, and methodologies that drive business results, self-sufficiency, and long-term organizational value.

You will be part of a high-performing team, contributing to the success of complex automation programs that unlock the full potential of our customers' teams.

What You Will Be Doing

• Take ownership of your customers' technical success with the UiPath platform
• Be a core member of the UiPath account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
• Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
• Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
• Enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints
• Conduct design and code reviews for select automations to reinforce and verify those best practices
• Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
• Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents
• Provide technical advisory to customers through webinars, demos and speaking engagements
• Develop and mature our teams' processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery

What You Will Bring

• Computer Science degree (or equivalent)
• 5+ years of professional experience in software development, preferably using .NET technologies (C#, VB), but experience with C++, Java, Python, or PowerShell is also valued
• 2+ years of experience in technical customer-facing roles, such as technical consulting, technical support, solution engineering, or post-sales support
• Hands-on experience with UiPath or other RPA/intelligent automation tools is required, even at a lower level (e.g., building automations, maintaining bots, or supporting deployments)
• Experience with Linux-based systems administration (Kubernetes knowledge is a plus), Windows and Linux server infrastructure, IT, network troubleshooting, and security
• SaaS and Cloud technical background with hands-on experience in digital technologies
• Strong analytical and problem-solving skills
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
• Diplomacy, tact, and poise under pressure when working with customers and partners
• Excellent verbal and written communication skills - English fluency is required
• Excellent presentation skills with the ability to present to a large audience
• Willingness to travel up to 25%

At Flow Automations, we work closely with enterprise clients and strategic partners like UiPath to support meaningful automation at scale. If you want to work in impactful environments with technical freedom and project diversity, we'd love to hear from you.