Tooling and Monitoring Manager

1 week ago

Bucharest, Bucureşti, Romania NTT DATA Europe & Latam Full time 60,000 - 120,000 per year

Who We Are
By joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 5 years' timeline, you will have the opportunity to work on topics such as digitalization of customs processes, streamlining customs procedures to facilitate trade and reduce costs, harmonization of customs rules across all EU member states and combating fraud.

This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life.

What You'll Be Doing

  • Define and execute the strategy for ITSM tooling, monitoring platforms, and event management processes.
  • Oversee the implementation, integration, and optimization of tools such as ServiceNow, Splunk, and other observability solutions.
  • Ensure accurate and compliant configuration management through a well-maintained CMDB.
  • Lead the development of monitoring dashboards, alerting frameworks, and automated remediation workflows.
  • Collaborate with cross-functional teams to ensure visibility into system health, performance, and service availability.
  • Drive continuous improvement initiatives to enhance tool efficiency, reduce noise, and improve incident response times.
  • Provide leadership, mentorship, and career development for your team members.
  • Report on key metrics, trends, and risks to senior stakeholders, supporting strategic decision-making.

What You'll Bring Along

  • Bachelor's degree in Computer Science, IT, or related field.
  • Minimum 10 years of experience in IT infrastructure, operations, or service management, with at least 3 years in a leadership role.
  • Strong understanding of ITIL processes, especially Event, Incident, Change, and Configuration Management.
  • Hands-on experience with enterprise tooling platforms such as Splunk, ServiceNow, Dynatrace, Prometheus, or similar.
  • Expertise in monitoring strategy, observability frameworks, and event correlation.
  • Experience managing CMDBs and ensuring data integrity across configuration items.
  • Excellent leadership, communication, and stakeholder engagement skills.
  • Ability to translate technical insights into business value and drive cross-team collaboration.
  • Relevant certifications (e.g., ITIL, PMP, Splunk, ServiceNow) are a plus.
  • Excellent command of both spoken and written English.

  • Manager - Enterprise Monitoring and Observability

    2 days ago

    Bucharest, Bucureşti, Romania Finastra Full time €40,000 - €80,000 per year

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...

  • Sales Tools and Systems Manager

    2 days ago

    Bucharest, Bucureşti, Romania Atos Full time €90,000 - €120,000 per year

    About EvidenEviden is a next-gen technology leader in data-driven, trusted and sustainable digital transformation with a strong portfolio of patented technologies. With worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together 41,000...

  • Sales Tools and Systems Manager

    2 days ago

    Bucharest, Bucureşti, Romania Atos Full time 90,000 - 120,000 per year

    About Eviden Eviden is a next-gen technology leader in data-driven, trusted and sustainable digital transformation with a strong portfolio of patented technologies. With worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together...

  • Fraud Monitoring Analyst

    1 week ago

    Bucharest, Bucureşti, Romania London Stock Exchange Group Full time 30,000 - 60,000 per year

    About Us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we...

  • Senior Platform Architect – Monitoring

    9 hours ago

    Bucharest, Bucureşti, Romania Decillion Digital Pvt Ltd Full time €60,000 - €120,000 per year

    Location: BulgariaLanguage Requirement: Native or fluent German (C1 or above) – highly preferred for end-customer communicationRole Overview:We are urgently seeking an experienced Senior Platform Architect with deep expertise in Monitoring and Reporting for on-premises enterprise environments. The successful candidate will be responsible for designing,...

  • Senior Platform Architect – Monitoring

    10 hours ago

    Bucharest, Bucureşti, Romania Decillion Digital Limited Full time €40,000 - €120,000 per year

    Job Title: Senior Platform Architect – Monitoring & ReportingLocation: BulgariaLanguage Requirement: Native or fluent German (C1 or above) – highly preferred for end-customer communicationRole Overview:We are urgently seeking an experienced Senior Platform Architect with deep expertise in Monitoring and Reporting for on-premises enterprise environments....

  • Monitoring Engineer

    2 weeks ago

    Bucharest, Bucureşti, Romania Cegeka Full time €40,000 - €80,000 per year

    Aiming to make a difference and truly feel you help others in your day-to-day job? Then it might be the right moment to take a look at what we have prepared for you in this respect.As Monitoring Dynatrace engineer, you will play an important role in the architecture of the infrastructure. The Monitoring Team is currently transitioning from Zenoss towards...

  • Operations & Monitoring Engineer for Products

    4 days ago

    Bucharest, Bucureşti, Romania BearingPoint Full time €15,000 - €30,000 per year

    BearingPoint Productsis a product development team where every colleague contributes to our product's success end to end. That means we cover areas like Product Management, UI/UX, Engineering, Testing, and Maintenance. Innovation is the key, so you will work with cutting-edge technologies and the latest SAP technology stack (SAP UI5, ABAP Cloud with RAP, SAP...

  • CRM Tooling Lead

    6 days ago

    Bucharest, Bucureşti, Romania B2Spin Limited Full time 90,000 - 120,000 per year

    We areB2Spin, and we're dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. Our team comprises talented professionals from around the globe, all working together to continually enhance the experiences of our players.We're not here to simply...

  • Security Tools Consultant

    1 week ago

    Bucharest, Bucureşti, Romania MassMutual Romania Full time €60,000 - €80,000 per year

    Reporting to:Information Security DirectorDepartment name: Security PlatformsLocation:Romania (Bucharest or Cluj-Napoca)Job DescriptionWe are looking for fast thinking, eager to learn players to join the Security Platforms Team. When you join the Security Platforms Team, you'll be working with a group of people who are passionate about our security,...