People Services Specialist

7 days ago

ClujNapoca, Cluj, Romania Aspen Technology Full time €20,000 - €40,000 per year

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The RoleAs an HR People Services Specialist, you will play a key role in delivering high-quality HR operational support across the EURA and Middle East & Africa (MEA) regions, with additional opportunities to support other regions. Based in Cluj, Romania, you will collaborate with a diverse, international HR team to ensure consistent, compliant, and efficient HR service delivery.

This role requires a proactive mindset, strong regional knowledge, and the ability to manage complex HR processes across multiple geographies. You will be expected to lead small to medium process improvements, support cross-regional initiatives, and serve as a subject matter expert for certain MEA and EURA operations.Your Impact
  • Lead and execute HR administrative processes in Workday and other systems, ensuring compliance with labor laws and internal policies. 
  • Oversee employment data accuracy, including job changes, compensation updates, and organizational structure maintenance. 
  • Partner with Payroll teams to ensure accurate and timely payroll inputs, benefits administration, and regulatory reporting occur. 
  • Serve as a HR People Services contact for MEA, EURA, assisting in managing visa processes & letters, onboarding including presenting new hire orientation, offboarding, and all related documentation in alignment with local laws. 
  • Maintain and audit personnel files, legal templates, and compliance documentation specific to countries assigned. 
  • Provide secondary support to global operations, assisting with onboarding, employee inquiries, and HR transactions. 
  • Participate in cross-training and knowledge-sharing initiatives to build expertise in various regions. 
  • Act as a Tier 1 contact for employee and manager inquiries, resolving issues and escalating as needed via Zendesk ticketing tool. 
  • Maintain and update SOPs, job aids, and HR documentation as needed. 
  • Contribute to global HR projects, including system changes, policy harmonization, and service delivery transformation. 
  • Support team members during peak periods and collaborate across time zones to ensure seamless service. 
What You'll Need
  • Bachelor's degree in Human Resources, Business Administration, or related field. 
  • 2–4 years of HR operations or shared services experience, preferably in a multinational environment. 
  • Proficiency in Workday and Microsoft Office Suite. 
  • Excellent communication skills in English. 
  • Business Proficiency in Arabic Preferred.  
  • Proven ability to work independently and collaboratively in a global, fast-paced environment. 
  • Strong analytical, organizational, and problem-solving skills. 
  • Ability to learn on the fly. 

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