Current jobs related to IT Product Technical Support Lead - Bucharest, Bucureşti - SCOR
-
IT Product Technical Support Lead
3 days ago
Bucharest, Bucureşti, Romania SCOR Full timeAt our brand-new Shared Business Platform (SBP) in Bucharest, we offer a dynamic environment where career growth is actively supported through internal mobility, globally recognized certifications, and continuous professional development. We value work–life balance, offering flexible work arrangements, and wellbeing initiatives that help you thrive both...
-
Technical Lead
3 days ago
Bucharest, Bucureşti, Romania UiPath Full timeLife at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...
-
Technical Production Manager
1 week ago
Bucharest, Bucureşti, Romania ManpowerGroup Romania Full timeSMT & THT Operations Manager – Electronics Manufacturing (EMS)We are looking for an SMT & THT Operations Manager to take ownership of electronic manufacturing operations in Romania, with a strong focus on EMS production, technical execution, and people leadership.This role suits a hands-on professional with solid experience in SMT and THT assembly, who is...
-
Technical Product Manager
3 days ago
Bucharest, Bucureşti, Romania Salt Bank Full timeAs aTechnical Product Manager, you'll be at the heart of delivery excellence—empowering teams, managing dependencies, and ensuring our products meet both technical and business goals. If you thrive in a collaborative, fast-paced environment and love turning complex challenges into actionable solutions, this is the place for you.What you'll do?Focus on...
-
Technical Support Specialist
3 days ago
Bucharest, Bucureşti, Romania Resideo Full timeWe are looking for a highly skilled and bilingual Technical Support Specialist (Italian-speaking) to join our dynamic support team. In this role, you will be the go-to expert for delivering reliable, high-quality technical assistance to both internal and external customers. You will lead by example, ensuring timely issue resolution, clear communication,...
-
Product Support Engineer
1 week ago
Bucharest, Bucureşti, Romania Onapsis Full timeAbout The JobOnapsis protects the world's most critical business applications. Over 20% of the Fortune 100 rely on us to keep their enterprise applications secure, compliant, and available.We're seeking an experienced Network Support Specialist (L3) to join our global Technical Support team. This role serves as the escalation point for complex product,...
-
Product Support Engineer
1 week ago
Bucharest, Bucureşti, Romania Onapsis Full timeAbout the jobOnapsis protects the world's most critical business applications. Over 20% of the Fortune 100 rely on us to keep their enterprise applications secure, compliant, and available.We're seeking an experienced Network Support Specialist (L3) to join our global Technical Support team. This role serves as the escalation point for complex product,...
-
Technical lead
3 days ago
Bucharest, Bucureşti, Romania HCLTech Full timeBucharestRomaniaJob FamilyDevelopmentNo. of Positions1Job Description (Posting).About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...
-
Technical Support Specialist
3 days ago
Bucharest, Bucureşti, Romania Resideo Full timeThe Technical Support Specialist is responsible for advising Dutch & English-speaking central installers, wholesalers, and specifiers on heating technical solutions for residential and light commercial buildings measurement and control technology. You will answer questions that come in via phone and email and assist with troubleshooting and problem solving....
-
Technical Lead
1 week ago
Bucharest, Bucureşti, Romania Worldline Full timeJob DescriptionTechnical LeadBucharest, RomaniaThis is Worldline.Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses...
IT Product Technical Support Lead
3 weeks ago
At SCOR, we combine the Art and Science of risk to help build more resilient societies. Technology is a vital resource and partner in every step of our journey. We are seeking innovators to join our dynamic tech team of over 230 professionals across three global hubs. Guided by our corporate values-Collaboration, Courage, Care, Open-Mindedness, and Integrity-our teams develop technology that insures the world. Join us and make a difference
As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying "The Art & Science of Risk," SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.
Working at SCOR means engaging with some of the best minds in the industry - actuaries, data scientists, underwriters, risk modelers, engineers, and many others - as we work together to find solutions to pressing challenges facing societies.
As an international company, our common culture is defined by "The SCOR Way." Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.
SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.
At our brand-new Shared Business Platform (SBP) in Bucharest, we offer a dynamic environment where career growth is actively supported through internal mobility, globally recognized certifications, and continuous professional development.
We value work-life balance, offering flexible work arrangements, and wellbeing initiatives that help you thrive both personally and professionally.
Now, let's explore this exciting opportunity so that you can be part of our mission.
We are seeking an IT Product Technical Support Lead to join our dynamic Tech team. The ideal candidate must demonstrate solid experience in managing BAU (Business-As-Usual) operations for a complex technical platform.
While not required to be an expert in every technology, you should be able to understand and challenge technical choices and maintain operational stability, performance and service quality, working closely with multiple stakeholder teams.
You will work on a strategic platform used globally by L&H markets to manage Life Individual business (Data exchange, bordereau management, medical UW, claims, individual retrocession)..
You are responsible of managing and coordinating transversal aspects of our product release and integration activities across multiple teams, environments, and stakeholders.
This transversality implies your oversight on :
Product framework : ensure updates of architecture elements and environments map & roadmap, oversight of technical components (technical debt, end of life anticipation,..) and completeness of technical documentation includings datamodels.
Delivery : Coordinate and centralize delivery process/roadmap and integration efforts including interfaced applications impacting our product, CI/CD pipeline control & execution, branch management, technical upgrades and remediation, disaster recovery plan & updates, review of key deliverables
Monitoring : Ensure operational stability, continuity and responsivess thanks to appropriate monitoring strategy, application logs efficiency, Incident management (level 2 & 3), service performance, SOC2 controls/evidence, security and code reviews and referent for service KPIs.
Additionally, you review key deliverables-including functional specifications, architecture documents, technical designs, test plans, and deployment packages-to ensure they meet business expectations and comply with SCOR IT standards.
Mandatory skills
- 5+ years of experience in IT
- Proven experience in software IT integration on complex and integrated systems.
- Release experience : expertise on planning, coordinating and executing software releases
- Incidents handling (level 2 & 3) and service quality improvement
- Experience in international and matrixed environments.
- Solid architecture knowledge in this area or equivalent : Java J2EE development, .net framework, front-end technologies (Angular, JavaScript, JSON) and REST, SOAP, API
- Ability to coordinate with diverse stakeholders promoting collaboration and transparency: tech leads, developers, business, operations.
Highly appreciated
- Deep understanding of Agile practices and Business-IT collaboration.
- CI/CD pipeline management and DevOps practices.
- Review of deliverables and alignment with business requirements and IT standards.
- Knowledge on Cloud infrastructure : Microsoft Azure.
- Support of business-critical applications under SLA constraints (run activity).
- Knowledge on Integration & deployment tools or equivalent: ActiveMQ, SQL Server, Tomcat, Docker, ELK, Consul, GIT, Azure DevOps, Jenkins
