Benefits You App – Channel Manager

Company:Description:

Working with our existing MMB Countries and the Digital Growth Team, your primary responsibility will be to support the Benefits You app (BYA) with market enablement, scale, and ongoing management of the BYA product.

You will provide our local markets with the best practice, tools and approach that enable our stakeholders on all the steps from launching BYA in the market, alongside supporting ongoing growth and managing scale.

As Channel Manager, you will oversee all aspects of specific countries and report into the BYA Proposition team. This means having ownership of a specific region and the associated BYA growth ambition and targets for the respective region, and priority markets within.

Our Digital Growth strategy is designed to empower the Mercer Marsh Benefits (MMB) countries around the world to sell, deliver and service leading technology solutions, helping MMB build the most complete, integrated holistic proposition.

You will have a genuinely unique opportunity to impact the overall growth and success of Benefits You App, working with senior leadership across MMB to take the app from start up to scale up and beyond

We will count on you to:

• Work with the local MMB country leadership to build a Value Proposition and Solution Set that makes BYA a unique proposition in the local country incorporating their existing services
• Execute the go-to market, including: devising a marketing strategy and collateral, enabling sales champions, building incentive plans and working with prospects and pitches to win the first Clients in the market
• Drive commercial enablement activities including BYA positioning, sales enablement, objection handling and product demonstrations.
• Cross-functional collaboration with Product, O&T and Delivery teams to manage the enablement of the Delivery and Service Resource alongside the pipeline of new business being delivered
• Coordinate activities and needs between Global Prop, Product, and BYA operational teams (L1, L1.5, L2, L3), and corresponding HBB/BYE operational teams.
• Take a proactive approach to ensure actions, owners, and business processes are clearly defined and implemented as BYA scales at a rapid pace.
• Identify potential risks, challenges, and opportunities and clearly communicates this to necessary stakeholders
• Responsible for pipeline management, monitoring and managing country success metrics and KPIs, including drafting regular leadership and stakeholder management reporting on progress
• Ability to analyze data on how BYA is being used by clients and their employees, using such data to optimize channel strategies by driving feedback into the Advisory & Broking business and product development roadmap

What you need to have: 

• Diligence, drive and the ability to work with high levels of autonomy, especially within a small and dynamic environment
• Strong project management skills to effectively coordinate multiple channel initiatives, campaigns, and onboarding processes, ensuring timely execution and alignment with business objectives
• Ability to clearly articulate value propositions supporting local channels with client management, BYA presentations, and demonstration skills alongside a keen commercial acumen
• Willingness and/or familiarity with managing Digital products, especially mobile apps, and developing technical acumen in this area
• Building trust and long-term partnerships with channel partners, understanding their needs, and providing support ideally some prior experience of working with global clients and/or local countries
• Adaptable & Problem-solving nature - Internal and External stakeholder management will be critical, especially in times of tension
• Energy, drive and passion while remaining fun and engaging under pressure

What makes you stand out?

• Background in digital technology

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
• Performance Bonus scheme;
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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