IT Technical Engineer
2 weeks ago
We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
You will start with 25 days annual leave that increases with your seniority in the company, a private healthcare and life insurance. We pride ourselves on being an organisation that gives back so you'll also have one charity day allocated to support a cause that matters to you. There are plenty of other perks. Apply to find out more.
About
you:
You will work as part of a dedicated team of IT professionals that offer the very highest level of technical support and customer service to a range of internal staff from field based consultants to office-based staff in 30 different locations across the world.
Day-to-day, you
will:
- Supporting/maintenance,
installation,
and
upgrades
of:
Workstations/Laptops;
Support local Timisoara office
staff;
Support local office meeting room audio/visual
equipment;
Desktop software
applications;
Internet
connections;
Network & Phone
cabling;
MS Software
solutions;
Communication
systems;
Integration
systems; Printers;
- Other Duties
include:
Preventative
maintenance;
Management of training
equipment;
Software license
control;
Assistance with sourcing and deploying new
equipment;
Accurate asset
Management;
Knowledgebase article creation
**As
a
well-rounded
IT
Technical Engineer,
your
Skills
and Experiences
likely
include:**
- Fast and accurate troubleshooting of reported faults, meeting daily
targets - Excellent all round communication skills to all
levels - Supporting a multisite IT infrastructure of at least 150 staff or
more - Experience of working in a small multifunction IT
Team - Above 90% level of response times achieved within Internal
SLA's
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
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