Reporting and Technical Senior Manager

Company:MMC CorporateDescription:

We are seeking a talented Reporting and Technical Senior Manager - Business Intelligence to join us in Cluj-Napoca, Romania at our EMEA Technology Hub. This is a hybrid role that has a requirement of working at least three days a week in the office.

As the Reporting and Technical Senior Manager within the Career Products Business Intelligence team, you and your team will lead the design, development, and deployment of reporting solutions that enable data-driven decision making across the organization. You will collaborate with global stakeholders to understand needs and deliver solutions, along with maintaining underlying technologies and existing reporting

Marsh McLennan (MMC) has established its EMEA Technology Hub in Cluj, Romania, reflecting our commitment to innovation and excellence. This hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth.

We will count on you to

• BI Design & Development: Oversee the end-to-end design, development, and maintenance of scalable BI solutions, including dashboards, reports, and data models using tools such as Cognos, Power BI, Tableau, Python, SQL, and Databricks. Guide the transition of solutions to Databricks and ensure adherence to development standards and best practices.
• Data Quality & Governance: Establish and enforce data quality, integrity, security, and governance standards across all data sources and reporting assets.
• Requirements Translation & Stakeholder Communication: Collaborate with product managers and stakeholders to understand business objectives, translate needs into technical specifications, and communicate schedules, changes, and documentation effectively.
• Advanced Analytics & Reporting: Conduct complex analyses, develop key business metrics and KPIs, and create custom data packages to enhance reporting capabilities and performance. Manage existing data packages and develop new ones as needed.
• Data Integration & Maintenance: Architect and oversee the integration of the BI data warehouse with various data sources (e.g., GPOS, MPower, spreadsheets). Support ongoing maintenance, data loads, and database refreshes, providing backup support for the BI environment.
• Standards & Quality Assurance: Ensure all reports and dashboards meet quality, accuracy, and maintainability standards through peer reviews and adherence to best practices.
• Innovation & Continuous Improvement: Stay current with BI technologies and innovations, recommending enhancements to improve reporting and data management processes.
• Project & Stakeholder Management: Oversee the project pipeline, prioritize requests, and ensure timely delivery of high-quality BI solutions to meet stakeholder needs.
• Leadership & Team Management: Lead, coach, and develop a team of BI analysts and developers, fostering a culture of data excellence, innovation, and continuous improvement. Manage workload, prioritize projects, and support team performance reviews.

What you need to have

• Excellent communication both in English and Romanian 
• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in data analytics, with a focus on advanced report writing and dashboarding solutions. Experience in joining multiple data sources or data subsets, year-on-year and year-to-date analyses, and data segmentation and comparison a must.
• Proven expertise in designing and implementing effective reporting solutions, including data modeling, data querying, and visualization best practices.
• Strong knowledge of programming tools such as Python, Java, and VBA, and database querying via SQL. Experience in MS Office products (Excel, Word, PowerPoint). Experience in Cognos or other similar reporting platforms.
• Experience in team management (whether as a formal manager or a senior team member with supervisory responsibilities).

What makes you stand out

• Proficiency in many/most of our technical tools as Cognos/equivalent, Power BI, SQL, VBA.
• Experience in sales and revenue reporting and analysis, and ability to interpret results and anticipate follow-on analyses.
• Ability to understand complex and multi-faceted rules regarding product-based analyses.
• Strong communication skills to collaborate with technical and non-technical stakeholders. Proficiency in English.
• Demonstrate curiosity and initiative by identifying and proposing new analyses to uncover client and market trends that influence sales and client retention, effectively operating within a fast-paced, multi-stakeholder environment across diverse regions.

Why join our team

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
• Performance Bonus scheme;
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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